Essential Responsibilities

• Support for the ED’s office for a smooth and effective management of key activities.
• Provide support to the ED with research, prepare documents and presentations as required.
• Record and issue minutes for key meetings attended by the ED and ensure timely follow through of action items.
• Have knowledge of and is well versed in MicroMentor’s strategy and frequently used information material and updating decks to ensure the latest versions are on hand
• Handle ED’s email inbox in a timely manner with professionalism and confidentiality and follow up as needed with relevant parties.
• Provide scheduling support to the LT members
• Provide travel support to ED (crafting TAs, booking hotel and other travel arrangements) and provide support in submitting expense reports.
• Provide planning and logistical support for key meetings, ED conferences and training events, including collection and dissemination of necessary documents, logistical support for participants, communications, and required follow-up with all parties involved.
• Support as required for ED interactions with Mercy Corps ELT/LT and Board.
• Provide proofreading, editing, and formatting support for department documents, including manuals, training materials, reports, etc.
• Coordinate with the COO and other LT members to prepare monthly/quarterly/annual meeting documents and prep materials.
• Coordinate with Operations team for requisitions, contracting and invoicing for office of ED
• Serve as administrative back-up support for the revenue department

Accountability
Reports Directly To: MicroMentor Executive Director
Works Directly With: Members of the MM team, Office of the COO at Mercy Corps, external donors and partners and other departments as needed

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• BA in a relevant field required – or equivalent years of professional experience
• A minimum of 3+ years of professional experience in a fast-paced environment.
• Excellent communication and the ability to handle confidential matters appropriately.
• Strong computer literacy required including MS Office Suite and Google tools
• Strong interpersonal skills and experience with coordination and management of travel schedules, meeting, and report compilation.
• Proven ability to prioritize multiple competing requests, tasks, deadlines, and needs.
• Strong analytical skills and the ability to effectively gather and summarize large amounts of information from various sources.
• Prior experience with executive staffing, including executive meeting preparation, schedule management and travel arrangements strongly desired.
• Ability to take initiative and complete work or solve problems with minimal guidance.
• Sensitivity, skill and experience with public relations and correspondence to a wide variety of public constituents.
• Experience maintaining a high level of confidentiality on sensitive matters
• Demonstrated ability to work well under pressure and cooperatively with team members.
• The ability to take direction as well as work independently.
• Proven ability to manage effective functioning of the executive office with grace and humor.
• International, non-profit, and government experience and/or interest are preferred.

Success Factors
The successful EA will demonstrate a healthy combination of professionalism and confidence in providing efficient administrative support to MicroMentor ED. They will possess excellent communication skills, both verbal and written, and will place a high priority on attention to detail. The successful EA will be able to work both independently and cooperatively in a matrixed team environment. They must demonstrate an entrepreneurial spirit, flexibility and creativity in planning and problem solving, with a proven ability to learn quickly, in a fast-paced, fluid, and challenging work environment of many competing/changing priorities and be accountable for results.

Living Conditions / Environmental Conditions
The position is fully remote with a preference for candidates based within commutable distance to Portland, OR or Washington DC. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting, on a visit/TDY to a field posting and in all in-country venues. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment