• Lead the planning, coordination, rollout, and adaptation of CMMS;
• Lead daily implementation of CMMS for facilities maintenance activities, working closely with the Head of Maintenance, lead technicians, and facility users. Create work orders, inform work order assignment; create and update preventative maintenance schedules according to equipment manufacturers’ recommendations;
• Support the Head of Maintenance in setting priorities and scheduling facilities maintenance work, and processes;
• Serve as a resource for hospital staff for facilities maintenance needs, fieldwork requests, and communicating updates; set up or improve processes for receiving and timely processing facilities maintenance requests;
• Act as CMMS super user, conduct training for facilities staff, make changes to workflow, and create customized dashboards;
• Support the development and use of analytics gathered by the system, including identifying areas of risk and improvement and working with the department to implement solutions;
• Support the management of internal parts stores stock level reports and replenishment requests;
• Tracking check out/check-in of facilities tools in accordance with PIH’s tool policies and procedurals;
• Manage & organize all project-related documents, including drawings, reports, equipment manuals & specifications on Microsoft Teams/SharePoint platform or similar platforms/software;
• Ensure all documents are accurate, up-to-date and in compliance with policies and standards;
• Implement & maintain document control procedures including numbering, filing & retrieval systems;
• Working with the supply chain team and PIH’s inventory management system (OpenBoxes) to develop and sustain a list of essential parts to stock and work with the supply chain team to prevent stockouts;
• Help to maintain accurate records of procurement activities, including submitting procurement requests, providing timely feedback to the procurement team, tracking the progress of procurement requests, and ensuring timely delivery for urgent requests;
• Participate in regular calls to review progress and challenges with the CMMS and other issues;

Required:

• Degree in Architecture, Civil/Electrical/Mechanical Engineering or related field;
• Two (2) years of experience in facility maintenance administration, office/general administration, document control and/or procurement, logistics, including managing data sets or data quality;
• Proficient use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, PowerBI, Teams, etc.).
• Experience using a CMMS;
• Experience working in a technically focused organization e.g. healthcare, facilities maintenance, manufacturing, mining, etc;
• Strong interpersonal and communication skills;
• Strong attention to detail;
• Process implementation and/or software implementation experience preferred.

Preferred:

• General knowledge of health facility/similar maintenance systems including Computer Maintenance Management Systems (CMMS), Mechanical, plumbing, etc.;
• Experience in a similar role with NGOs/INGOs;
• Ability to communicate technical issues in non-technical terms for a non-technical audience;
• Strong analytical and organizational skills; ability to work independently and/or as part of a team;
• Ability to work in a limited resource setting;

PartnersInHealth (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Commitment to Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At Partners in Health, we are committed to ensuring that those who benefit from our work- including our patients, families and community members – as well as our staff are treated with dignity and respect and protected from sexual exploitation, abuse and sexual harassment. A range of pre-employment checks will be undertaken in conformity with Partner in Health’s PSEAH policy. Partner in Health will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

PartnersInHealth (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.