Position Title: Facilities Maintenance Associate

Reports to: Facilities Maintenance Manager

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options.

Employment Type: Full Time

Travel: Up to 5% International travel may be required

Please note that we are not able to sponsor U.S. work authorization for this role.

Please submit a cover letter with your application.

Position Overview

The Facilities Maintenance Associate will be a member of Partners In Health’s (PIH) International Operations Team. The Associate will focus on supporting and improving all aspects of facilities maintenance activities at PIH’s global health care facilities, including planning, procurement, computerized maintenance management system (CMMS) management, parts management, knowledge sharing, and maintenance documentation.

The Associate will work closely with PIH’s Facilities Maintenance Manager and other supporting staff. This individual must be detail oriented, organized, and proactive, with a service-oriented mindset and strong communication skills.

Responsibilities:

Facilities and Equipment Maintenance – 40%

• Assist planning and implementation of computerized maintenance management system (CMMS) for facilities maintenance teams
• Act as CMMS super user, making changes to CMMS workflow based on individual site needs, creating customized analytics dashboards, performing major data imports, creating or adjusting multi asset preventative maintenance (PM) work orders.
• Lead regular check in calls with site CMMS leads to review progress and challenges with the CMMS system
• Develop preventative maintenance plans for new and existing infrastructure and equipment
• Act as point of contact for facilities and biomed leads at sites on the CMMS system

Parts and Supply Chain – 40%

• Develop and sustain a list of essential parts stocklist at our global health facilities level to reduce and prevent equipment downtime
• Collaborate with sourcing team and provide technical data to input into PIH’s inventory management system to inform annual bulk parts orders.
• Field site requests for spare parts, new equipment and tools. Identify and document technical specifications, assist with sourcing if needed
• Work with supply chain team on stock out prevention of key parts

Site Support/Accompaniment – 20%

• Identify opportunities for cross-site collaboration, sharing of site technical expertise, best practices, and resources
• Gather, organize and share facilities and equipment documentation with team members
• Support development of PIH CMMS best practices and training of users

Qualifications

Required:

• Associate’s or Bachelor’s degree or 2-4 years of experience in facilities management, relevant engineering field (mechanical, electrical, civil), construction management
• At least 2 years of relevant experience in facilities maintenance or related field
• Strong organization skills with attention to detail
• Familiar with the use of a CMMS software system and strong computer skills
• Microsoft Excel skills
• Service-oriented mindset and strong communication skills
• Ability to work well with a diverse team, honoring the concerns and priorities of staff in field sites

Preferred:

• Basic technical experience and understanding of facilities equipment and systems, such as HVAC, electrical systems, generators, pumps, medical gas systems, fire safety, incinerators and solar power systems
• Experience working in developing countries

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Pay & Benefits

The full pay range for this position is between $55,000 – $80,000/year. However, the expected starting salary range for new hires in this position is likely to be between $55,000 – $65,000/year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with employer match, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee’s eligible dependents. Full time employees will receive 15 days of vacation, 12 sick days, 3 personal days, and 3 volunteer days in addition to paid time off during the week between Christmas and New Year’s Day, the week of July 4th, and 11 additional holidays annually.