Family Support Specialist (Case Specialist), Victim Support – Mount Isa

Our Victim Connect service works with victims of violent crime and male survivors of sexual violence across Queensland. In this role, you’ll provide a range of in person and online specialist supports to help them overcome the impact of experiencing the crime.

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that everyone understands their rights. So that children and young people have their rights met and thrive, in all their diversity.

We champion the children, young people and families we work with. We are inspired by the curiosity and creativity of children and motivated by the love of those who care for them.

With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve – in every state and territory, and across regions, remote areas and capital cities.

Where you come in:

Working a 9 day fortnight (68.4 hours), on a fixed term contract position through to June 2024 (with strong potential for extension), you’ll provide case management support to victims of violent crime.. Based in Mount Isa, you’ll be a member of our QLD Programs team and report to our Team Leader.

You will make an impact by:

• Providing specialist support, psychoeducation, information, referrals and case management to individuals with complex needs
• Conducting thorough risk and needs assessments, within a trauma informed case management framework
• Offering specialist services including providing brief counselling interventions, completing financial assistance applications, and providing education on court processes
• Assisting victims to develop emotional regulation strategies and providing additional holistic support

Does this sound like you?

You’re an experienced case manager with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You’re able to respond calmly and effectively in complex situations. You possess a thorough understanding of the impact of violent crime, including domestic violence and sexual assault and are able to apply that within a trauma-informed practice framework.

This role requires:

• A Bachelor of Social Work, Psychology or relevant Human Service Qualification and/or significant experience in a similar service
• Knowledge and understanding of impact of violent crime and sexual assault on individuals, and trauma-informed case management skills
• Experience working with individuals from diverse cultural backgrounds
• Strong teamwork and communication skills
• Current drivers’ licence

Working at 54 reasons is more than just a job.

We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is 680+ people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

We are creative, connected and accountable, bringing energy, guts and ideas to all we do to champion children in Australia and partner with families, communities and partners to bring about change.

Our people work from both home and office, with important moments held in-person to foster belonging and support professional development. Our leave provisions include personal, ceremonial and family violence leave as well as the ability to purchase additional leave.

Other benefits include:

• Award rate salary (slightly above SCHADS Level 4.1 – $39.59 an hour) plus full salary packaging benefits – use this link to see how much this benefit could mean to you!
• Opportunity to work on additional projects alongside business as usual
• Individual learning plans to assist in your career development
• Internal employment and development opportunities

For more information regarding our employee benefits, please follow this link.

Sound interesting?

We’d love to hear from you. Submit your cover letter and resume by clicking on one of the buttons in the ‘Apply’ section.

Applications close 4pm AEST, Friday 14th July 2023.

Position Description – Family Support Specialist

For more information about the program that the role will be working in, see our Program Profile. For any queries, please contact our Team Leader, Yasmin Paterson, on 0428 388 704 or at [email protected]

54 reasons is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

We have tested our application process with diverse groups in mind, with the intent to ensure it’s straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment – so if we didn’t quite hit the mark for you, please let us know! We’re dedicated to ensuring 54 reasons is a workplace suitable for all people and can modify our processes to suit you – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

54 reasons is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.