Position: Field Office Team leader
Reports to: Field Office Coordinator
Supervision of: Support Staffs
Duty station: Banmaw
Grade: 6
Travel: 50%
Duration and type of contract: Fixed term
All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. The vacancy announcement describes that employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security Risks.
- Role and responsibilities
The purpose of a Field Office Team Leader is to manage a support team at field office level. The following is a brief description of the role.
Generic responsibilities (max 10)
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
- Comply with and ensure adherence to NRC policies, handbooks and procedures and SOPs/guideline.
- Line management for support staff such as Finance, HR & Admin and Logistic/ICT.
- Manage day to day HR & Admin, Finance, Logistics, Security tasks, Government Operation of the field office.
- Coordinate and cooperate with NRC stakeholders (government, UN, INGO, LNGO, agencies, NSA) according to strategy and plans.
- Cooperate with relevant partners and networking to other external actors.
- Ensure proper filing of all liaison documents concern.
- Ensure proper coordination on daily operations between support team and program teams.
- Ensure adherence to Security and Risk Management policies and procedure.
- Security Focal Point for field office.
- Promote and share ideas for improvement and necessary changes in the activities.
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
- Work with Area Manager/Field Office Coordinator to ensure access to beneficiaries and managing relationship with local authorities and NRC stake holders (government, UN/INGO/LNGO agencies, NSA) according to strategy and plans.
- To ensure effective relationship and comply with the requirement of the line ministers.
- Advice Field Office Coordinator on the compilation and analysis of the news on the context and situation prevailing in our operational areas and Myanmar.
- In collaboration with support and program staff, assist Government Liaison Coordinator on the process of submitting program update reports to different ministries at State Level and Union.
- In collaboration with support and program staff, assist the Safety and Security Officer, ensure that a security plan for the Field Office in South East Asia is updated regularly and minimize security risks to the operations of NRC as well as NRC staff adheres to NRC’s security rules and guidelines.
- Immediately report all breaches of safety and security procedures and all threats to NRC staff, beneficiaries, activities or assets.
- Area Operation: provide regular feedback and reports of support function to Support Coordinator in Area Office.
- Staff capacity building: build up capacity of support and program staff in Dawei office.
- Establish a good working environment based on the NRC values.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- Area Manager
- Finance, HR & Admin, Logistic/ICT staffs in field office.
- Support Coordinator
- Safety & Security Officer
- Government Liaison Coordinator
Scale and scope of position
Staff: Direct supervision of Finance, HR & Admin, Logistic/ICT staffs in field office.
Stakeholders: Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)
Information: Area Level regular reporting (Security, different ministries at State Level and Union)
Legal or compliance : Brief description of any legal or compliance responsibility the post holder has (term of employment, donors
2. Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
- Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
- Experience from working as a Liaison and Coordination roles in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Fluency in English, both written and verbal
Context related skills, knowledge and experience (shall be adapted to the specific position):
- Knowledge of the context in different regions of Myanmar and NSAs operating in the area.
- Knowledge of Myanmar and other major ethnic language in Myanmar.
- Experience with similar position in other organizations.
- Experience of working with Civil Societies.
- Behavioural competencies (max 6)
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Managing resources to optimize results
- Handling insecure environment
- Analysing
- Initiating action and change
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The Work and Development plan
- The Mid-term/End-of-trial Period Performance Review Template
- The End-term Performance Review Template
- The Competency Framework
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.