An exciting opportunity to support and contribute to the development, implementation, and maintenance of the HSS incident and information management system.

What we are looking for

Do you have experience in HSS incident information management and working in humanitarian contexts: from programs, access work, health, safety, and security, etc. with technology as one of the main focus areas? With experience working in High or Extreme risk contexts in a civilian capacity?

The Norwegian Refugee Council (NRC) is seeking an experienced and highly motivated Global HSS Adviser for Incidents, Information & Technology to work closely with the project lead for strategic initiatives while continuing to develop and maintain the HSS incident management system. 

What you will do

Some of your specific responsibilities include:

• Daily management of HSS HO components of the implementation and maintenance of Protect or other incident management, recording, mapping, and reporting tools.
• Ensures that records, such as incidents, can be clearly analysed, presented, and shared when necessary and regularly for mitigation implementation.
• Strategic follow-up on incidents and crises to improve prevention and response systems and tools to support mitigation measures.
• Maintains an overview of the security context and maintains a flow of security-related information and analysis between all levels of the NRC security structure regularly.
• Is the lead HO HSS section interface for the GDHSS, with other departments on digital tools, such as incident management and records.
• Develops and delivers security information, incident, and incident analysis training as directed by the DS.
• Lead development and support of the section on the use of Kaya and other digital tools for information, training, and other applications.
• Provides technical lead and guidance on HSS use of online and cloud storage and related security issues.

Please download the detailed job description to learn more about the position.

What you will bring

• Master’s Degree-level of education or equivalent work experience in a relevant field.
• Minimum 7 years’ experience working in humanitarian contexts: from programs, access work, health, safety, and security, etc. with technology as one of the main focus areas. 2 years or more must be from High or Extreme risk contexts from a non-military/police role.
• Solid understanding of principles and practices in broad humanitarian action, NGO safety, and risk management, humanitarian access, and civil-military coordination to include high-risk non-military experience.
• Substantial and demonstrated prior experience in the use of digital tools and technology in an HSS capacity including training and analysis.
• An effective and professional training style.
• Demonstrated experience in incident reporting, incident recording, and analysis.
• Substantial and demonstrated prior experience in risk management and risk/threat mitigation information management with an effective and professional ability to develop, implement, facilitate, and impart information to senior management and to a wide range of audiences.
• Demonstrated experience in developing and delivery of e-learning/training.
• Excellent written and presentation skills in English. Additional language skills in Arabic, French, and/ or Spanish are preferred.

What we offer

• Duty station: Oslo, Norway; Or any other region where NRC has an office.
• Contract: national contract, permanent contract.
• Salary/benefits: grade 9 on NRC’s regional salary scale, with accompanying terms and conditions.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history, and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

Learn more about NRC