Position Title: Health Information Systems and Analytics Manager

Reports to: Associate Director of System Design and Evaluation

Department: Strategic Information and Systems

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options (up to 20% travel, domestic and international)

Position Type: Full-time through June 2025, possibility of extension

Position Overview

The Health Information Systems and Analytics Manager will lead health information system strengthening projects related to organization-wide data management and data use. The Manager will partner with care delivery site teams across all PIH sites globally to explore ways to promote digital health system adoption, expand access to and use of cross-functional data and increase efficiency, towards improving the ability of our stakeholders to make data-driven decisions. The Manager needs to navigate a range of system challenges and design solutions to mitigate them, while leading a diverse array of stakeholders to consensus on project scope, design and implementation. The manager will focus on nursing and midwifery-specific grants (WYSS Foundation, Nurses as Change Program & Takeda) related to monitoring, evaluating and tracking of key performance for the nursing and midwifery grant portfolio.

Responsibilities

• Monitoring, Evaluation and Quality Improvement (30%):Conduct data analysis and synthesis. Develops dashboards and reports using analytics tools such as Microsoft (MS) Excel, Power BI, PowerPoint and Wordto inform clinical and programmaticdecision makingand quality improvement projects. Assist in developing logical frameworks, data quality monitoring, and evaluation plans for a range of internal programs as well as reporting for grants and other fundraising needs.
• Data Management(20%):Play a leading role in devising effective data pipeline and data warehousing byanalyzing data access and use needs, identifying relevant data relationships,mappings,and transformations, and publishingand analyzingdatasetsfor stakeholder use.
• Training and Documentation (20%): Lead training and capacity building efforts to help build technical capacity organization-wide through specific trainings, mentorship/accompaniment, and the creation of educational materials and manuals. Manage content and workflow in the PIH learning management system (LMS) to support these activities. Responsible for tracking donor deadlines.
• Application and Process Design (10%): Lead in evaluating and improving processes across the organization using PIH’s current and emerging digital health and knowledge management solutions, leading requirements gathering and testing, in close collaboration with care delivery site colleagues, with an emphasis on local capacity building.
• ApplicationSupport (20%):Provideusersupport and troubleshooting for various systems such as, but not limited to,OpenMRS,CommCare, DHIS2,MS PowerBI and Excel, and TouvutiLMS,while bolstering PIH’s efforts to grow global system support capacity.

Qualifications

• Bachelor’s or Master’s degree in Public Health, Business, Information Technology, Mathematics, Statistics, or related area
• 4-7 years of relevant job experience
• Basic statistical analysis skills
• Excellent skills with database, data managementand analysis tools (ex. SQL, Python, R, STATA, MS Excel and PowerBI)
• Familiarity with DHIS2 platform, GIS tools (ArcGIS, QGIS) and/or digital health platforms (CommCare/ODK, DHIS2) desirable
• Experience using a learning management system to manage content and activities.
• Proven ability to problem-solve and learn new data technologies, systems, and processes
• Strong attention to detail
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries

A Cover Letter and Resume or CV are required to be eligible for application review.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.