Company Description

THE OECD – Who we are, what we do

The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.

THE EXECUTIVE DIRECTORATE (EXD)

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General. Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid. As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.

THE HUMAN RESOURCES MANAGEMENT SERVICE (EXD/HRM)

Within the OECD’s Executive Directorate (EXD), the Human Resource Management Service (HRM) is responsible for providing stewardship of the Organisation’s human capital on behalf of the Secretary-General. Overseeing three divisions (HR Operations, the Client Services Group and the Talent Management and Analytics Group), EXD/HRM’s Head Office provides strategic HR direction, leadership in corporate and legal matters and oversight and co-ordination for the Organisation at large.

The HR Operations division (HRM/HRO) is looking for an HR Coordinator to join its Staff and Expertise Hub. The HR Coordinator will work with the OECD Medical and Social System Insurance Centre (OIC) and with the Staff Administration Centre providing targeted support and back up to the team.

THE POSITION

The selected candidate will report to the Acting Head of the Staff Hub and work in close collaboration with other EXD/HRM colleagues.

Job Description

Main Responsibilities

Administration of the OECD Medical and Social System:

• Advise, inform and provide quality guidance on OECD medical insurance components, rules and entitlements to different categories of active and former staff members, taking into account individual and family situations, and other relevant factors, while ensuring timeliness and consistency.
• Manage certified sick leave (short, medium and long-term), including sick leave certificate processing and auditing and data entry; provide guidance to staff members, ensuring personal information is treated with the utmost discretion. Ensure timely processing of specific steps for long-term sick leave administration, coordinate input from the Organisation’s medical department and output to other colleagues involved in case management.
• Manage work-related accident declarations and assist in processing occupational illness claims. Support the organisation of medical and invalidity commissions and provide guidance and advice to the staff members concerned.
• Handle sensitive situations with tact and discretion, escalating to the Head of OIC when necessary.
• Coordinate with the socio-medical team administrative procedures related to sick leave, parental leave, disabled child, etc in accordance with the Staff Rules and Regulations and the Pension Rules.
• Produce ad-hoc attestations for individuals in relation to benefits entitlements and career histories, assist in maintaining the medical and social insurance intranet web pages, and take charge of miscellaneous administrative tasks and act as back-up for colleagues as required.

Workforce administration

• Prepare offer letters, including verification of benefits, and on-board new employees in own client portfolio, including hiring briefing for new staff members (officials and temporary staff members).
• Provide guidance and information related to family-related allowances, specific to the OECD, to staff and client directorates including education allowance, child allowance, dependent allowance, dependent child supplement, supplement for disabled and dependent parent among others.
• Monitor entitlement to family-related allowances ensuring changes in personal situations are accounted for in determining continued eligibility.
• Act as the first point of contact for incoming staff, responding to queries related to staff benefits, and providing guidance to orient staff to the Organisation.
• Process reimbursement/payment requests concerning moves, travel and installation.
• Conduct departure formalities, gathering input from staff members as necessary.
• Process all administrative actions accurately, autonomously, and in a timely manner i.e. internal nominations, promotions, transfers, appointment extensions and conversions, parental leave, exceptional leave, administration of statutory travel.
• Provide information and guidance to temporary staff members with respect to the French national insurance scheme and manage subsequent administrative processes related to enrolment.
• Enter and update all personnel and pay-related data in the HR data base (SAP HCM) in a timely and precise manner.
• Maintain personnel records in the OECD archiving system (Livelink).
• Handle administrative staff queries and requests with diplomacy, handling sensitive situations with tact and discretion, while escalating exceptional or sensitive issues as necessary.

Qualifications

Ideal Candidate Profile

Academic Background

• A university degree in business, human resource management, public administration or a closely related field

Professional Background

• At least 3 years’ experience in human resource management service environment with responsibilities in the implementation of HR procedures and policies, including in the area of medical and social protection.
• Knowledge of HR administration, rules and procedures of an international organisation would be a definite advantage.
• Good knowledge of OECD HR rules, procedures and systems or similar knowledge in an international organisation would be an advantage.
• Good knowledge of the host country medical and social protection rules would be an advantage.
• Ability to handle sensitive situations with tact and discretion, escalating to management when necessary.

Tools

• Excellent knowledge and experience in the use of Microsoft Office Suite (Word, Excel, Outlook).
• Very good knowledge of human capital management (HCM) systems (e.ge. SAP HCM, Taleo) and/or the ability to learn new systems quickly.

Languages

• Fluency in one of the two OECD official languages (English and French) and good working level of the other.
• Very good drafting skills in both languages is required.

Core Competencies

• OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 1); Enable People (Level 1); Ethics and Integrity (Level 1); Collaboration and Horizontality (Level 2); Achieve Results (Level 1); Innovate and Embrace Change (Level 1).
• To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.

Additional Information

Closing Date

• Applications should reach us no later than 23h59, 24 March 2025 (Paris time).
• The incumbent would be expected to start their first working day as of 1 July 2025.

Contract Duration

• Open-ended appointment.

What the OECD offers

• Depending on level of experience, monthly salary starts at 3809.51EUR, plus allowances based on eligibility, exempt of French income tax.
• Click here to consult the Staff Regulations applicable to officials of the OECD. Please note that from 1 July 2025, all Official appointments will be made under the OECD’s new contractual modalities.
• Click here to learn more about what we offer and why the OECD is a great place to work.
• Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.
• Please note that the appointment may be made at one grade lower in the specified job family, based on the qualifications and professional experience of the selected applicant.

Selection Process

• For retained candidates, written tests/video-recorded interviews are foreseen beginning of April and panel interviews are planned for end of April.
• The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates [who are nationals of OECD member countries], irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.
• The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.