HR Coordinator (Learning & Development) (Open for Nationals Only)

Females are highly encouraged to Apply. 

What we are looking for

The purpose of the HR Coordinator L&D position is to ensure proper planning, coordination and implementation of the Capacity building, Learning & Development initiatives for Staff. The HR Coordinator L&D will support the HRM to ensure an effective and efficient L&D portfolio for NRC Uganda that fosters enhancement of skills and capacities for staff to perform to their best in their roles.

The HR Coordinator Learning & Development will be a functional support in Learning & development (L&D) and Culture supporting NRC’s strategic objectives and business requirements. The Coordinator will possess the right bearing to work with line managers and heads of department and be technically strong, able to act as L&D subject matter expert and being a trusted partner to line managers and heads of department by understanding the growth needs of their departments. The Coordinator will support the HRM to design and develop the required learning, culture interventions and may also be required to facilitate Organisation-wide trainings. The Coordinator supports the HRM in designing, coordinating, and delivering strategic L&D initiatives. He/she may support and contribute to the Regional and Global L&D strategies in collaboration with the Regional L&D Advisor.  He/she will ensure equal access to learning opportunities for all learning communities.

What you will do

Generic responsibilities 

1. Implement NRC’s systems and procedures at country level.
2. Ensure adherence to NRC policies, handbooks, guidelines and donor requirements.
3. Prepare and submit reports and analysis.
4. Ensure proper filing of all support documents.
5. Support line managers in procedures and require support team trainings.
6. Ensure implementation of administrative systems and procedures
7. Ensure adherence to NRC policies and the national labour law in all processes and procedures.
8. Coordinate staff inductions, trainings, etc.
9. Ensure that staff records in all offices in the area are up to date and filed appropriately.

Specific responsibilities 

• Ensure all L&D initiatives are in compliance with the Country Capacity building SOP as well as the Regional and Global L&D policies.
• Support the HRM to design and execute a learning and capacity building strategy that aligns with NRC Uganda’s objectives.
• Work closely with line managers to conduct training needs analysis, design, plan, implement and monitor cost-effective training programs/solutions for staff across all levels and Office locations.
• Ensure that the trainings are aligned with the NRC competency framework.
• Mobilize internal expertise in design and delivery of learning initiatives, using existing specialist/technical expertise.
• Where need be, source external training partners and ensure that they understand NRC’s context, values, and specific needs. Build strong relationships with external training suppliers and consultants.
• Manage and enhance the Induction Program for new staff in coordination with HR Focal persons in the different locations, ensuring timeliness and proper tracking.
• Support to manage the trainings budget and source cost-effective solutions.
• Implement new age and creative learning techniques relevant NRC Uganda
• Focal person for the NRC KAYA Mandatory courses, following up with staff, monitoring and tracking completion.
• Ensure timely delivery of NRC Ways Inductions to newly hired staff, in coordinate within different TOT at Country and Area level.
• Responsible for the NRC Annual mandatory refresher trainings including but not limited to, CoC, PSEA, Child safeguarding and the Anti-Corruption for all staff and Service Contractors.
• Support the HRM to oversee the Overall Staff capacity building, learning and development portfolio at Country level, in coordination with the Line Managers and HR Focal persons.
• Support staff and line managers through the performance management cycle, ensuring that the process and the system is understood and all timelines are met as per policy.
• Maintain the Country Training calendar and a timely updated training tracker.
• Assess and report on staff and manager learning engagement and satisfaction through periodic staff and manager feedback and evaluation surveys.
• Report and provide updated monthly and quarterly training reports, and other reports related to training as and when requested using standard reporting tools.
• Perform any other duties as may be delegated from time to time by the Line Manager.

Please download the JD-HR L&D Coordinator.docx to learn more about the position.

What you will bring

Generic professional competencies: 

• Experience from working in human resource department supporting L&D
• Previous experience from working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Some knowledge of English.

Context/ Specific skills, knowledge, and experience: 

• Bachelor’s degree in HR management, organizational behaviour, business administration and related fields from a reputable university. Post graduate qualification will be added advantage.
• Minimum 5 years of relevant HR experience (with at least 2-3 years in the L&D unit) in an international organization or multinational corporation
• Recognized L&D certification will be an advantage.
• Passion for L&D and Culture with the desire to grow in a L&D function.
• Experience in facilitating both in-person and online sessions.
• Knowledge and experience in Microsoft or Google Suite.
• Strong written and verbal English communication skills, and strong presentation skills.
• Proven networking capabilities, influencing, negotiation, presentation, and analytical skills.
• Growth mindset, resilient and adaptable to change.
• Strong interpersonal skills and comfortable working in a multicultural environment.
• Proactive, ability to juggle multiple priorities at the same time, able to work under pressure, ambiguity and meet deadlines.
• Positive and constructive attitude and Result orientated.
• Ability to work as member of a team and build relationships with HR team members and business to ensure excellent service.
• High level of integrity, trustworthiness, and attention to detail.

What we offer

• Duty station: Kampala_ Uganda
• Contract: national contract, 12 months (extension possible, dependent on funding)
• Travel: up to 40% internally.
• Salary/benefits: grade 7 on NRC’s country salary scale.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• Application is online only; Qualified Ugandan Nationals only.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email NRC Uganda Recruitment team @ [email protected] with the job title as the subject line.

Please Note:

1. NRC does not at any stage of the recruitment process request candidates to make payments of any kind. Further, NRC has not retained any agent to conduct recruitments on behalf of the organization.
2. NRC is committed to protecting staff and the people we serve within our programmes from exploitation and abuse and any kind of misconduct. NRC has specific policies, including our Code of Conduct, PSEA and Child Protection, which outlines the expected behaviour and the responsibility of all staff, beneficiaries, Suppliers, consultants and other stakeholders and has Zero Tolerance towards any breach. Any candidate offered a job with NRC will be expected to sign NRC’s organizational Policies and Code of Conduct as part of their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
3. NRC is an Equal Opportunity Employer.
4. NRC is committed to a diverse workforce through Diversity Equity and Inclusion; therefore, Qualified Female Candidates, Refugees and Persons with Disability are encouraged to apply.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian Organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC’s programme in Uganda has a community-based approach and uses protection analysis to inform the response and target the most vulnerable refugees and host communities. The programme is multisector and anchored mainly on market-based interventions, with expertise in education, protection, livelihood and food security (LFS), water, sanitation and hygiene (WASH) promotion, shelter and information, counselling and legal assistance (ICLA). NRC is present in all larger refugee hosting districts. Scaling up our activities with the hard-to-reach populations is our priority, resulting in an integrated urban programme, among other activities.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC