The purpose of the HR Team Leader position is to support the effective implementation of HR Policies, mainly concentrating on Compensation and benefit and performance management, through timely documentation of required information, processing of benefits and ensuring that staff have the right communication, and support managers on robust performance processes and related disciplinary cases are processes in a timelymanner as per NRC and Jordanian labor law.

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be shortand essential. Detailsbelong in the Work- and Professional Development Plan.

1. Implement NRC’s systems and procedures at Country level.
2. Ensure compliance with NRC policies, guidelines, and standards.
3. Ensure compliance with HR strategy, tools, handbooks, guidelines, and standards.
4. Prepare and submit reports and analysis.
5. Ensure proper filing of all supporting documents.
6. Ensure development and implementation of administrative systems and procedures.
7. Ensure adherence to NRC policies and the nationallabor law in all processes and procedures.
8. Advice and/or support in personnel conflicts/processes when relevant
9. Ensure accuracy of payroll
10. Ensure that staff records in all offices are up to date and filed appropriately.
11. Coordinate with relevant partners, suppliers, authorities, lawyers etc.
12. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific responsibilities

1. Prepare payroll in accordance with applicable guidelines and policies, ensuring the payroll supporting documentation is timely prepared, approved,and appropriately filed.
2. Reflect and update the employee allowances as per approved SOPs on monthly basis and maintain trackers and proper documentation/filing for applicable allowances; manage the archiving of the payroll documents ensuring that scanned copiesare updated monthly to support retrieval for management use.
3. Audit and check the contracts, timesheets, and the monthlypayments documents.
4. Extract reportsfor the social security department monthly for national and international staff, including updates on unpaid leave days, maternity, adding new employees, and removing resigned employees etc.
5. Manage international staff tax & SS applications; create Tax & SS accounts, request tax certificate AR/3 for all expat on yearly basis & for leavers, submit SS amount retrieval applications for leavers & follow up on money collection and perform the yearly tax declaration.
6. Prepare financial reports for SS and submit it to finance on a monthly basis.
7. Ensure handling and follow up on work injurie cases include updating of supporting documentation for claims,tracking and reporting the cases.
8. Act as a focal point for NRC People System & manage system data updates and the Helpdesk requests & raise tickets for system issues.
9. Prepare and manage staff contracts renewal through preparing reports with contracts’ data, follow up with HR focal points for updates & confirmation, then print & request a sign off on contracts renewal documents.
10. Any other task assigned by the line manager.

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staffand are divided into the following three categories:

1. Professional competencies

These are skills, knowledgeand experience that are importantfor effective performance.

Generic professional competencies for this position:

• Experience from working withintechnical expertise area in a humanitarian/ recoverycontext.
• Previous experience of working in complex and volatile contexts.
• Core competency expertise
• Documented results related to the position’s responsibilities.
• Fluency in English, both written and verbal

Context/specific skills, knowledge, and experience:

Bachelor’s degree in human resources, business administration or similar relevant field. Years of experience: 3

• Minimum 3 years of experience from working as a senior HR staff member preferably in a humanitarian/recovery context.
• Experience managing payroll and staff benefits in a busy HR environment. Hands on experience withHR software (HRIS). Familiarity with payroll software desirable
• Experience as an HR Generalist providing HR support.
• Having experience in managing people
• Computer literate with strong numerical ability/excel skills.
• Strong conceptual and Analytical skills with keen attention to detail
• Strong communication, interpersonal and organizational skills
• Good cultural awareness and sensitivity
• Highly approachable, trustworthy, and confidential
• Excellent skills in MS office programs(MS Excel, Word,PowerPoint, database, and network communication)

Behavioral competencies 

• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Empowering and building trust.
• Initiating action and change
• Managing performance and development

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
Contract period: till 31st December 2023 with the possibility of extension subject to funding
Duty Station: This position will be based in the NRC office in Amman
Salary/benefits: According to NRC’s salary scale and terms and conditions