Human-Centered Design Consultant
Department: Research, M&E, Laos
Location: Laos (Vientiane Capital)
Reports to: Research, M&E Director
Contract: 25 days of working
Expect to start: March 2025
Working period: March 2025-Oct 2025
Who we are
PSI is a nonprofit organization based in Washington, D.C., leveraging the vitality of the private sector to tackle health challenges faced by low-income and vulnerable populations across more than 60 developing countries. Through programs focused on malaria, reproductive health, child survival, HIV, and sanitation, PSI promotes products, services, and healthy behaviors that empower low-income and vulnerable individuals to lead healthier lives.
Join us!
We are looking for a Human-Centered Design (HCD) Consultant to help plan and facilitate the design thinking process and drive forward the prototyping phase of HCD in Laos. PSI/Laos will apply a HCD approach to support national immunization program to understand their unique barriers such as communication impact to accessing immunization information and services and to co-design appropriate solutions. HCD is a process for arriving at transformative solutions. Through the inception phase of this program, HCD will be used to identify and develop innovative demand creation interventions to increase uptake of vaccination and promote childcare behaviors.
The HCD Consultant will be responsible for driving the HCD process The HCD Consultant will be a lead for synthesizing research outputs, insights generation, supporting planning and co-facilitating a design sprint workshop with program staff and target users, and the early-stage prototyping. The Consultant will be expected to ensure that the HCD process, results in evidence-based demand creation interventions/outputs which could lead to an increased awareness of, access to and update of vaccination.
Your contribution
You will be responsible for guiding the application of a human-centered design process, including workshop development and preparing prototypes for the testing stage. You will work with the Asia regional research, monitoring and evaluation advisor and PSI Laos project team to push forward the prototyping process and ready for piloting stage.
Anticipated timeline and responsibilities ~(25 days)
Drawing from the human-centered design discipline, design and lead a process to generate solutions that address critical gaps in vaccine uptake and hesitancy among target population segments.
Key responsibilities
(i) Synthesis insight gathering workshop and co-design solutions (March – May 2025)
(ii) Prototyping (Jun – July 2025)
(iii) Piloting (July – October 2025)
Note: The total number of working for HCD Consultant is 25 days, however the numbers of days in the above workplan might be changed depending on how much is needed for each activity and any adaptation of the plan will be discussed/designed among the HCD Consultant and the Research, M&E Director regularly.
What are we looking for?
The basics
What would get us excited?
STATUS
Consultant: PSI is an equal opportunity employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.