Org. Setting and Reporting

The Human Resources Section (HR) has a transversal function in the organization and its aim is to ensure that ITC has the right quality of Human Resources with the appropriate skills and competencies in order to achieve its strategic and operational goals and to provide staff with a supportive, challenging and rewarding work environment in order for them to fulfil their potential and maximize their contribution to the organization. This position is located in the Talent Acquisition and Development Unit and the incumbent reports to the Human Resources Officer heading the Unit.

Responsibilities

Under the direct supervision of the HR Officer, TAD and the general guidance of the Chief, HR, the Human Resources Assistant will be responsible for the following duties: • Assist in the organization and administration of Learning and Development (L&D) programmes, workshops, online training, learning and development events, presentations, online and offline meetings. • Maintain and administer the HR learning and performance platform; provide technical and business process support. • Assist in the development and revision of Staff Development and Learning, Performance and Career Management policies, strategies and plans by providing inputs and editorial comments. • Undertakes research on a range of L&D related issues, service providers and assists in the preparation of proposals/notes/reports and recommendations for improvements. • Maintain learning and development related statistics and databases. • Ensure HR documentation is developed, maintained and updated in coordination with the relevant HR units. • Assist in the preparation and administration of surveys. • Assist with recruitment of consultants and vendors and process payments • Assist with monitoring the status of the training budgets and liaise with other divisions/units, as required. • Maintain training support materials and assist in the branding of training announcements. • Provides general office support services; drafts and/or processes a variety of correspondence and other internal and external communications. • Schedule appointments/meetings with L&D team, monitors deadlines, etc. • May provide guidance/training to less experienced staff. • Performs other duties as required.

Competencies

PROFESSIONALISM: Knowledge of the human resources policies, procedures and practices and ability to apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client

Education

High school diploma or equivalent.

Job – Specific Qualification

Not available.

Work Experience

A minimum of five years of experience in human resources management, administrative services or related area is required. The years of experience is reduced to three years for applicants that have completed a university degree. Experience in learning and development is desirable. Experience in performance management is desirable. Experience in learning management systems is desirable. Experience of ERP systems is desirable.

Languages

Fluency in English is required. Knowledge of French is desirable.

Assessment

Assessment will be undertaken through a comparative analysis of the applications. The assessment may also include a competency-based interview and/or other appropriate evaluation mechanisms.

Special Notice

The conditions of service are governed by the United Nations Staff Rules and Regulations. This is a temporary appointment for 6 months (parental leave cover) commencing around mid April 2025 and may be subject to extension. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons – of all genders – equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully. If you are unable to complete our online application form due to a disability, please send an email to [email protected]. Applicants will be contacted only if they are under serious consideration. ITC Internal staff on fixed-term, continuing or permanent appointment, if selected, may be entitled to Special Post Allowance as per Staff Rule 3.10. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. For information on salary and entitlements, please consult the International Civil Service Commission website: http://icsc.un.org

United Nations Considerations

In accordance with the United Nations Staff Regulations and Rules, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

ITC does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.