Org. Setting and Reporting

This position is in the Human Resources Operations Section, Headquarters Client Support Service, Division of Administration, Department of Operational Support. Functions of this position encompass sub-functional specialties such as onboarding and orientation, administration of entitlements and benefits, human resources planning and monitoring, and staff separation support. The Human Resources Officer reports to the Senior Human Resources Officer, Chief of Section.

Responsibilities

Within delegated authority, the Human Resources Officer will be responsible for the following duties: General: • Supervises a team of HR Partners to provide transactional support to client departments and offices using Umoja ERP tool. • Provides advice and support to managers and staff on human resources related matters. • Contributes to developing HR dashboards to provide real-time insights into key HR processes, including onboarding, separation, entitlements, benefits administration, and compliance metrics. • Participates and/or leads human resources management special projects and improvement initiatives. • Keeps abreast of developments in various areas of human resources management. Recruitment and placement • Reviews requests for and coordinates on-boarding of new staff. • Determines staff entitlements on initial appointment and endorses level and step for offer of appointment. • Reviews and signs job offers for successful candidates, as well as letters of appointment. • Provides oversight, monitors and evaluates recruitment and placement related activities of client offices, and recommends changes or corrections related to procedures to these offices. • Supervises and monitors the work of the Human Resources Assistants in carrying out all human resources administrative transactions, including preparation of personnel actions, maintenance of staffing tables, and processing of contracts. Administration of entitlements • Reviews and approves staff requests for entitlements and benefits, including dependency benefits, education grant, rental subsidy and language allowances. • Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulation and rules. • Administers and provides advice on salary and related benefits, travel, and social security entitlements. • Determines and recommends benefits and entitlements for staff on the basis of contractual status. • Reviews policies and procedures and recommends changes as required. • Compiles and analyzes HR data, prepares special reports and data models for tracking and monitoring key performance indicators. Staff development and career support • Monitors and provides induction orientation programme and briefing to new staff members. • Provides performance management advice to staff and management. Assists supervisors and staff with understanding and using the ePerformance system. • Assesses training needs, identifies, designs and delivers training programmes to HR Partners. Other duties: • Reviews cases involving child support obligations of staff • Provide support for audits and respond to queries. • Coordinates entitlement monitoring exercises, according to the Section’s work plan. • Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements. • Organizes, gathers and maintains statistics and prepares reports related to administration of staff entitlements and benefits. • Assists in preparing policy papers, position papers and briefing notes on issues related to area of work.

Competencies

Professionalism: Knowledge of main principles and building blocks of human resources management in general, and, in particular, knowledge of UN Staff Regulations and Rules and their application in the organizational settings covering recruitment, onboarding, contract management and administration of entitlements and benefits; Demonstrated technical knowledge on the development of e-staffing guidance materials; knowledge of the United Nations staff rules and regulations, human resources policies, procedures and practices. Able to perform analysis, modeling, and interpretation of HR data in support of decision-making. Client orientation: Ability to identify clients’ needs and propose appropriate solutions; ability to establish and maintain productive partnerships with clients; Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology. Demonstrates proficiency in HR information systems and data analytics, including dashboard creation, using tools such as Excel and Power BI or similar.

Education

Advanced university degree (Master’s degree or equivalent) in public or business administration, human resources management or related area. A first level university degree in combination with qualifying experience may be accepted in lieu of an advanced degree. Certificate in data management and data analytics is desirable.

Job – Specific Qualification

Not available.

Work Experience

A minimum of five (5) years of progressively responsible experience in human resources management, administration or a related area is required. Experience in the administration of a broad range of entitlements and benefits using ERP systems such as Umoja (SAP) or similar is required. Experience supervising a medium size team is required. Experience in analysis, modeling, reporting and interpretation of data in support of decision-making is desirable. Experience with the United Nations System or similar international Organizations is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English (both oral and written) is required. Knowledge of a second official United Nations language is desirable.

Assessment

Evaluation of qualified applicants may include a substantive assessment, which may be followed by a competency-based interview.

Special Notice

Appointment or assignment against this position is for an initial period of one year. The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. For this position, applicants from the following Member States, which are unrepresented or under-represented in the UN Secretariat as of 30th November 2024, are strongly encouraged to apply: Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brunei Darussalam, China, Cuba, Democratic People’s Republic of Korea, Dominica, Equatorial Guinea, Germany, Grenada, Guinea-Bissau, Hungary, Indonesia, Israel, Japan, Kiribati, Kuwait, Lao People’s Democratic Republic, Libya, Liechtenstein, Malta, Marshall Islands, Micronesia (Federated States of), Monaco, Nauru, Oman, Palau, Panama, Papua New Guinea, Paraguay, Qatar, Republic of Korea, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Singapore, Solomon Islands, Somalia, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.