All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Role Summary:

The purpose of the Human Resources Officer position is the day-to-day implementation of the Human Resources related responsibilities. The position holder will be implementing various matters related to talent acquisition, performance management, duty of care and operational HR activities in the area office. The duties will also encompass proper implementation and reinforcement on NRC Terms of Employment, and coordination with country office HR staff on related issues.

What you will do:

1. Ensure compliance with NRC policies and the local Labor Law in all procedures and processes.
2. Prepare periodic related reports on activities and as requested by the line manager.
3. Reinforce staff in the implementation of related policies, procedures, and standard NRC practices; and provide capacity building to staff to ensure proper implementation.
4. Provide administrative support for staff welfare programs/activities as required and in direct coordination with the line manager.
5. Conduct field visits to all related sub offices to conduct spot checks, attend related meetings, and follow up on various matters and address concerns.
6. Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.
7. Provide training sessions and capacity building activities for field staff, and conduct Induction presentations for new joiners as required.

Specifically, you will:

• Follow up and ensure proper implementation of incentive workers and consultancy policies at area level
• Act as a focal point for the HR system and ensure that the system is working based on the standards.
• Ensure that staff Entry and Exit Procedures/checklists are well established and implemented.
• Support HR Coordinator to ensure proper implementation for NRC Terms of Employment and all related policies including leaves, holidays, allowances and benefits, and others.
• Ensure continuous filing of all related forms, templates, documents, and legal papers in their respective files (Hard & soft) as per filling tree guidelines.
• Edit, unify, and support HR Coordinator in developing Job Descriptions for NRC positions following set guidelines, grading profile, and the applicable generic forms, and provide support and guidance to line managers.
• Carry out recruitment activities including requesting positions, shortlisting qualified candidates, conducting interviews and reference checks and requesting job offers.
• Provide line managers and staff with advice and technical expertise on recruitment, performance management, conflict resolution and duty of care principals.
• Ensure enrollment in NSSF and Insurance packages of all staff members with proper support in related inquiries.
• Support HR Coordinator on investigations/fact findings and follow up on CoC breaches and under-performance cases at area level as requested and in coordination with Employee Relations in country office.
• Act as focal point for duty of care in the field and ensure minimum standards, steps and relevant document are met in proper liaison with Employee Relations and relevant staff.
• Promote NRC’s expected organizational behavior and culture among staff in terms trough awareness/induction sessions.
• Perform other relevant HR tasks as requested by the line manager.
• Prepare monthly reports related to payroll, performance management and HR metrics with regular update of staff database.

Professional competencies 

• Bachelor degree in Human Resources, Business Administration, or any other related field
• 2 – 3 years of experience in the Human Resources function within related matters in Recruitment, personnel management and operational activities
• Previous experience from working in complex and volatile contexts
• Fluency in both English and Arabic, written and spoken

Behavioral Competencies:

• Planning and delivering results
• Communicating with impact and respect
• Working with people
• Coping with change
• Handling insecure environments

What We Offer

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

We are also looking for people who share our values:

• To be dedicated in what we do;
• To be innovative with our solutions;
• To act as one unified and inclusive team;
• To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.