Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change.

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

The incumbent of this post reports to the Chief, Organisational Design, Compensation and Staff Relations.

Responsibilities

Staff Management:

In consultation with his/her supervisor, provides guidance and analysis on employee relations issues; drafts responses to routine cases or issues and participates in the analysis of more complex issues; participates in providing information and advice on labor relations issues, maintains historical records, communications, and statistics on staff relations; manages the online database/repository of all related documents.

Carries out research and gathers and compiles information on regional labor relations practices, collective bargaining and human resources in the agency and its areas of operation; conducts research on existing policies, drafts standard operating procedures and other documents of a similar nature,

Prepares documents and records required for meetings, and negotiations with staff members, staff unions and other parties.

Compensation:

Conducts research and reviews of data pertinent to salaries, allowances, and benefits for the Area staff category in conformity with the Agency’s Pay Policy and related rules and directives; prepares analysis and statistics, identifies discrepancies and drafts related reports and recommendations.

Provides support in preparing cost projections for pay changes and different scenarios; assists in analyzing data, making appropriate computations and drafting related reports.

Participates in conducting market research, salary and benefits surveys and studies, collecting information related to salaries, allowances, and conditions of service from local market comparators in all Fields.

Organizational Design and Classification:

Conducts and participates in individual management reviews and other studies, as assigned, and assists the Senior HR Officers (Organization Design & Classification) in Agency-wide structural reviews and reform projects.

Prepares all documents related to management reviews as requested by the responsible SHRO; attends to requests and queries raised by the Fields and HQs and prepares historical background of posts as needed to ensure availability and completeness of necessary information for the proper conduct of management reviews.

Reviews and amends job descriptions, norms and standards for International and Area posts ensuring the application of established guidelines and procedures as well as the adopted processes and best practices in the area of work; applies existing job classification method.

Under the supervision of the Chief, Organizational Design, Compensation and Staff Relations, assists in the management and maintenance of available systems in the division by following up on work assignments to staff in the division, monitoring the delivery of assignments, identifying backlogs, and producing reports.

Maintains up to date knowledge and understanding of policies related as they pertain to ODCSR in the agency and its areas of operation.

Competencies

UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default.

– Learning and Researching
– Relating and Networking
– Analyzing
– Planning and Organizing
– Coping with Pressure and Setbacks
– Solution-oriented attitude
– Learning and growth attitude
– Thorough IT Skills

For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AY

Education

A university degree from an accredited educational institution in public or business administration, economics, human resources management, industrial engineering with a major in management, industrial or employee relations or a related field.

Work Experience

At least five years of progressively responsible relevant experience in in human resources management and or HR administration, preferably in more than one of the following areas: compensation and benefits, organizational design and classification or employee relations. Experience in IT and ERP systems is required.

Understanding of UN regulations, rules and other issuances concerning labor relation, compensation and benefits and organizational design is desirable.

Proven record of excellent drafting skills is desirable.

Are you currently residing in Duty station. Please specify your current location is required.

Languages

Fluency of written and spoken English and Arabic.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Conditions of service:

Contract Type: Fixed Term Appointment for 3 years; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need.

– Grade and Salary, Grade 15 (Jordan): Monthly basic salary JD 997.30 plus special occupational allowance (SOA) of 25% of the basic salary (SOA may change from time to time).
– Grade and Salary, Grade 15 (Gaza): Monthly basic salary $ 1,592.60. Other benefits: Other benefits include monthly Provident
Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and
dependency allowance (if applicable).

This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and Gaza and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan or Gaza, and without a valid work permit, the appointment may be rescinded.

The selected candidate may be required to travel in the Agency’s areas of operations in the Middle East.

Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Only applications that have been fully completed in UNRWA’s online e-recruitment system INSPIRA will be considered, and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. Advertisements published in English will only accept applications in English, and Arabic submissions will not be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. UNRWA also welcomes applications from qualified candidates with disabilities. Note: only the shortlisted candidates will be contacted.

“Join our eco-friendly organization dedicated to environment sustainability and targeting to be plastic free by 2025”

All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered.

For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.

Equivalency:
Equivalency may apply for this post.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

The Agency may disqualify applicants whose name appears on the UN Sanctions List, or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.