The Human Resources Officer, Organizational Effectiveness leverages strong organizational development knowledge to further innovate HR programs. Key activities include researching internal and external talent trends, overseeing the Accountability Framework and Staff Engagement Survey, and developing creative initiatives to address evolving organizational needs.

Major Duties and Responsibilities

Develops research studies that analyze organizational structure, culture, Competencies , and workflows. Ensures all studies follow an objective methodology and are designed to elicit meaningful insights.

Coordinates the Staff Engagement Survey, liaising with stakeholders across HR to ensure questions are based on pressing Fund concerns or long-term trends. Coordinates with vendors and Strategic Communication s to promote smooth survey delivery and high completion rates.

Undertakes the Accountability Framework exercise, consistently analyzing goals from departments across the Fund to identify potential misalignment and areas to further strengthen synergies. Drafts recommended changes to promote intra-Fund cohesion and consistency.

Conducts institutional workforce planning activities, collaborating with Talent Assessment & Development to develop tools that streamline and simplify staffing processes, provide insight into critical roles, and compare existing workforce capabilities to identified gaps.

Conducts research on talent trends and monitors defined industry benchmarks, leveraging business analytics and business intelligence as needed. Synthesizes findings to recommend program concepts and changes across HR units.

Collaborates with other COEs to develop and execute special HR programs that address identified departmental needs, leveraging expertise in organizational development to design creative solutions that are tailored to specific issues.

Supports the implementation of HR initiatives, coordinating with relevant stakeholders, maintaining organized project timelines, and aggregating statistics and metrics to assess program effectiveness.

Identifies opportunities to further enhance the organizational culture through development of the employee value proposition (EVP). Interviews stakeholders from across the Fund to gauge alignment of ongoing HR initiatives against the EVP, synthesizing insights to recommend program changes.

Performs other job-related duties as assigned.

Minimum Qualifications

Master’s Degree, or equivalent, in Human Resources, or a related field, plus a minimum of four years of relevant work experience OR Bachelor’s Degree plus ten years of relevant work experience.

Specialized Skills/ Knowledge

• Working independently, applies analytical skills to identify issues or problems.
• Focuses on operational excellence by offering suggestions for improvement, potentially resulting in changes to procedures and policy.
• Prepares final products within context of position.
• Displays in-depth specific technology, business process, or platform knowledge.
• Demonstrates building of knowledge outside of division and a broadened perspective of department and Fund.
• Understands new and more complex policies and applies and implements them.

Competencies

Analytical Skills

• Demonstrates ability to develop and execute an analytical approach, applying skills to build and implement a plan which addresses broader/more complex problems
• Understands implications of findings for Fund
• Establishes analytical standards for work area
• Recommends new policies/processes

Specialty Knowledge

• Performs important tasks and/or high risk, high visibility projects

• Identifies issues (often complex in nature) for consideration (e.g., inconsistencies in articles, rules, etc.) and assists in resolution
• Represents the department (and its’ position) on more complex Fund-wide issues
• Serves as expert advisor

Versatility

• Demonstrates more collaboration across divisions and departments
• Significant fungibility across departmental work

Technological/Data Management Skills

• Teaches and provides a role model for others on how to more effectively use technology and apply data management skills

Innovativeness

• Demonstrates innovation and creativity on solving problems with Fund-wide impact

Knowledge of Fund Operations/Policies

• Understands the strategic outcomes/business impact of department’s work

Communication

• Assimilates information; drafts output from team/project
• Communicates effectively with division chief and demonstrates the ability to tailor Communication to senior staff
• Responsible for drafts with few edits and revisions needed; independently drafts papers

Interpersonal Skills

• Has an established network with senior staff
• Has effective business relationships outside the Fund
• Deals proficiently with executive/deputy directors and country officials

• Displays strong negotiating and/or influencing skills

Work Management

• Responsible for planning and organizing work of large or complex teams/projects

Supervisory (Where Applicable)

• Participates in hiring/staffing decisions
• Develops staff
• Manages relationships with vendors, consultants, working groups
• Leads working groups, collaborates with outside departments
• Leads projects spanning multiple divisions