Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent of this post reports to the Head Field Human Resources Office (P4)

Responsibilities

The incumbent: 1. In close cooperation with managers, develops and updates Field HR business processes and tools in line with the Agency policies, procedures and ongoing initiatives; assists in operationalizing these processes through direct advice and guidance as well as via posting essential information on relevant internal media; supports the introduction of HR effectiveness and efficiency measures; develops HR field Standard Operating Procedures (SOPs) and shares best practices with other Fields and HQ. 2. Develops the Department’s work plans, planning guidelines, norms, standards and related designs and tools for monitoring and evaluation; monitors execution of plans and reports progress and evaluation of their impact. 3. Prepares and interprets workforce data and statistics using REACH or other Business Intelligence Enterprise platforms and makes recommendations on workforce requirements based on HR analytics; prepares analytical reports and drafts sensitive correspondence as necessary. 4. Leads the annual workforce planning exercise in terms of coordinating with the Human Resources Department (HRD) on workforce planning criteria, instructions and other HQ related workforce planning requirements; provides advice on field specific workforce planning needs and develops and implements workforce plans; coordinates with offices and departments at the field level on their workforce planning needs, explaining to them the process and criteria and advising on processes and needs as necessary; acts as the focal point for data entered on the workforce module and follows up with Directors and Chiefs as necessary. 5. Monitors and reports on staffing data, including relevant trend analysis; prepares HR statistical reports, including ad-hoc inquiries from various internal and external stakeholders; coordinates HR data integration, including monitoring and reporting on completeness and accuracy across enterprise systems; collaborates with the Information Management & Technology Department (IMTD) to develop or improve data tools or any automated system to support HR processes under the HFHRO’s guidance and in close coordination with other Field HR personnel; manages Change Requests (CRs) for HR systems in the field; manages and administers the HR site on SharePoint. 6. Leads human resources projects at the field level, working with members of the HR team and if required, works with the Human Resources Department at HQ(Amman) to identify bottlenecks in project delivery and increase efficiency (if necessary); supports all field departments in planning their activities and projects; provides staffing related costing for projects; monitors, reports and identifies key staffing needs to contribute to delivering effectively. 7. Acts as the focal point for ODC activities in the Field in coordination with ODC at HQA; makes arrangements and coordinates necessary actions for carrying out management and compensation reviews; conducts basic job analysis and documents post descriptions for further review by ODC; acts as the focal point for all automated HR systems, including Payroll, Performance Management, Daily Paid and any other HR system. 8. Performs other duties as may be assigned by the supervisor

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Functional: i. Analyzing ii. Planning and Organizing iii. Adapting and Responding to Change iv. Applying Technical Expertise v. Entrepreneurial Thinking For guidance on how to prepare for competency-based interviews: https://hr.un.org/page/prepare-competency-based-interview

Education

A university degree from an accredited educational institution in business or public administration, human resources or a related discipline.

Job – Specific Qualification

Not available.

Work Experience

At least five years of progressively responsible relevant professional experience in human resources and general administration is required. -Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable.

Languages

Good command of written and spoken Arabic and English.

Assessment

– Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview

Special Notice

Conditions of service – Type of Contract: Fixed Term Appointment – Contract Type: Fixed Term Appointment for 3 years; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need Grade and Salary: Grade 15 Monthly basic salary USD1,592.60, payable in JD at UN monthly exchange rate, plus a Jerusalem allowance payable in JD at UNRWA rate: a. The amount of this Allowance shall be NIS 2000 per month for each eligible Area staff holding Jerusalem ID and working in any of UNRWA installations in West Bank Field; or b. NIS 1000 per month for each eligible Area staff working in any of UNRWA installations in East Jerusalem and not holding Jerusalem ID. Other benefits: • Provident Fund contribution (15.2% of basic salary paid by the Agency). • Dependency allowances (if applicable). • 30 days of annual leave. • Compulsory medical insurance. Additional benefits: • 2.5 days of sick leave for each completed month of service. • 14 weeks of Maternity Leave. • 2 weeks paternity leave. ** Desirable Qualifications: 1. Experience in Office 365. 2. Familiarity with HR systems. * Important information 1-This vacancy notice is open to internal candidates only. Only candidates residing in West Bank or Jerusalem, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded. 2- Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. 3- A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. 4- Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. 5- For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List, or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.