ICLA Digital Technical Assistant (Open for Internal Staff Only)

Females are highly encouraged to Apply. 

What we are looking for

The ICLA Digital Technical Assistant is responsible for contributing to ICLA activities in Kampala and strengthening the ICLA digital component.

What you will do

Generic responsibilities 

• Implementation of NRC’s ICLA program policy at office level
• Ensure that ICLA is an integral part of program activities.
• Train and advice staff and partners on ICLA
• Produce data collection, reports and analysis as required.
• Provide, in consultation with field teams, recommendations on ICLA actions and response mechanisms.
• Represent NRC in protection meetings and cooperate with relevant partners.
• Be updated on local and national news and provide briefings to NRC staff on relevant information.
• Be alert to the security implications of NRC’s activities relating to protection and Human Rights concerns.

Specific responsibilities 

• Ensure that ICLA Project activities are implemented in accordance with approved proposals, donor requirements, NRC policies, international standards and local customs.
• Has oversight responsibility in ensuring smooth project cycle from implementation, project monitoring, verification of completion and evaluation.
• Lead ICLA project activities, giving advice and information to programme participants on the processes involved, awareness sessions and managing local authorities’ capacity building programmes.
• Apply participative and inclusive process in project implementation and in promoting local capacities to help them wherever possible.
• Understand the situation, including the legal situation (according to national and international laws and principles), for refugees, returnees and internally displaced persons in Uganda.
• Conduct information and counselling sessions on ICLA thematic areas for beneficiaries.
• Assist in conducting needs assessments for the selected target groups; including focus groups; questionnaires; surveys; and stakeholder interviews.
• Prepare documents containing legal and related information for target communities.
• Establish excellent relations with beneficiaries, including understanding the needs of beneficiaries through regular visits and frequent contact.
• Document findings of needs assessments; including preparation of reports and other relevant documents.
• Assist in strategic review, monitoring and evaluation activities and identification of other relevant ICLA activities.
• Be the focal point for the development and implementation of the case management system and database of cases in a digital platform. This work will include mapping out ICLA Uganda activities and data management workflow, assessing ICLA database features and limitations and revising all case management forms. It will be done in close collaboration with the ICLA Coordinator, the ICLA Specialist and the Global Project Manager ICLA Digital Transformation.
• Take the lead in exploring the use of digital technologies for ICLA for information activities. This work will be done in close collaboration with the ICLA Coordinator, the ICLA Specialist and the Global Project Manager ICLA Digital Transformation.
• Perform other relevant tasks as assigned by the Project Coordinator/Manager/Area Manager/Specialist.

Please download JD ICLA Digital Technical Assistant.pdf to learn more about the position.

What you will bring

Context/ Specific skills, knowledge, and experience: 

Qualifications, Skills and Experience:

• University degree in law, social studies, Development studies, Information Management Systems, Information technology, computer science.
• Minimum of 3 years’ work experience with NGO, legal or international organization in the area of protection or human rights
• Experience from working as a Protection or Legal Officer in a humanitarian/recovery context.
• Digital and technology skills.
• Proven experience in CRM and Database system, preferably in humanitarian or legal aid contexts.
• Documented results related to the position’s responsibilities.
• Knowledge about own skills/profile
•  Inclusive and Accountable.
• Handling insecure environments
• Planning and delivering results.
• Empowering and building trust
• Knowledge of the context in Uganda
•  Knowledge of the English and local language
• Experience working with government, local authorities, humanitarian actors, host community and displaced populations (IDPs, returnees and Refugees)

What we offer

• Duty station: Kampala Uganda
• Contract: national contract, 12 months (extension possible, dependent on funding)
• Travel: up to 20% internally.
• Salary/benefits: Grade 4 on NRC’s country salary scale.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• Application is online only, Qualified Ugandan Nationals only.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email NRC Uganda Recruitment team @ [email protected] with the job title as the subject line.

Please Note:

1. NRC does not at any stage of the recruitment process request candidates to make payments of any kind. Further, NRC has not retained any agent to conduct recruitments on behalf of the organization.
2. NRC is committed to protecting staff and the people we serve within our programmes from exploitation and abuse and any kind of misconduct. NRC has specific policies, including our Code of Conduct, PSEA and Child Protection, which outlines the expected behaviour and the responsibility of all staff, beneficiaries, Suppliers, consultants and other stakeholders and has Zero Tolerance towards any breach. Any candidate offered a job with NRC will be expected to sign NRC’s organizational Policies and Code of Conduct as part of their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
3. NRC is an Equal Opportunity Employer.
4. NRC is committed to a diverse workforce through Diversity Equity and Inclusion; therefore, Qualified Female Candidates, Refugees and Persons with Disability are encouraged to apply.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian Organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC’s programme in Uganda has a community-based approach and uses protection analysis to inform the response and target the most vulnerable refugees and host communities. The programme is multisector and anchored mainly on market-based interventions, with expertise in education, protection, livelihood and food security (LFS), water, sanitation and hygiene (WASH) promotion, shelter and information, counselling and legal assistance (ICLA). NRC is present in all larger refugee hosting districts. Scaling up our activities with the hard-to-reach populations is our priority, resulting in an integrated urban programme, among other activities.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC