Within the ICT Communications Technology Unit at ICMPD’s Headquarters in Vienna, the ICT Officer -M365 works closely with the Team Lead of the ICT Innovation Team, to provide M365 expertise for the implementation of M365 across the organisation, support the design and implementation of improvements, collaborate on the development of best practices, support team-specific architecture setups, manage migrations and create essential training and workshop materials. As part of the ICT Innovation Team, s/he supports the further development of new ICT applications, adapting existing solutions, driving the digitalisation of the organisation forward, and providing solutions to the business needs.