ICT Senior Associate – DevOps
JOB DETAIL
*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY*
* THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE INDIAN NATIONALS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN INDIA ARE ELIGIBLE FOR CONSIDERATION*
UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.
The New York Portfolios Office (NYPO) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management
The Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners’ programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York. The SDC has a footprint of approximately 125 countries.
Background Information – DHMOSH
The Division of Healthcare Management and Occupational Safety and Health (DHMOSH) provides health-related services in New York and in over 100 locations worldwide.
The Occupational Safety and Health (OSH) Section focuses on occupational health risks and will commence the collection of information about occupationally incurred injury or illness, allowing for the development of baseline estimates of tangible and intangible costs. It also manages sick leave, disability, medical clearances, medical evacuations and repatriations, and preparedness for public health emergencies, including the medical aspects of crisis and mass casualty response plans in field duty stations.
This is a position in UNOPS for supporting projects carried out for or in the United Nations Secretariat for OSH. The incumbent of this position will be personnel of UNOPS under its full responsibility.
Under the overall supervision of UNOPS Senior Programme Manager, the incumbent will operationally work under the Information Systems Officer, and responsible for technical solutions development.
The ICT Senior Associate – DevOps will be responsible for the following duties:
- Solutions Design and Development
- Solutions Support and Maintenance
- Client Coordination and Documentation
Solutions Design and Development
- Assists in the design and development changes in assigned projects to meet the dates and objectives using knowledge of complete development life cycle from analysis to deployment;
- Supports the business in defining the right technical portal architecture to support the business requirements;
- Participates in the preparation of all documents related to project development.
- Applies in-depth knowledge of ASP.NET (C#, VB.NET), SQL, HTML/CSS, JavaScript, Visual Studio, Web Services, XML, AJAX, Internet, Intranet and Client Server technologies for Portal integration to various systems;
- Develops custom applications to automate manual processes;
- Assists Designs and develops web projects, graphics, etc. as per project requirements.
- Provides guidance to, and may supervise, new/junior staff, consultants, etc
Solutions Support and Maintenance
- Maintains assigned portions of systems, providing operational support for system’s applications, analyzing, and implementing system changes/upgrades, etc;
- Assists in the set-up and monitoring of software performance measures;
- Ensures that the services provided adhere to the operational standards for quality and timeliness;
- Organizes and performs unit and integrated testing, designing, and utilizing test bases; assists users in acceptance testing.
- Participates in Helpdesk support services.
Client Coordination and Documentation
- Represents the team in a professional manner when dealing with internal and external clients;
- Prepares, updates, and maintains system’s documentation and related technical/procedural manuals;
- Ensures that the service provided adheres to the operational standards for quality and timeliness.
Performs other duties as may be reasonably required and in line with the incumbent’s scope of services above.
Impact of Results
The result of work of the ICT Senior Associate – DevOps impacts directly on delivery of services that satisfy the requirements of the Division as well as the performance of the services implemented. It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules, and regulations.
*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY*
Education
- Secondary school diploma (or high school equivalent) and seven (7) years of relevant experience are required OR.
- A first-level university degree (undergraduate, Bachelors, or equivalent) preferably in Computer Science, Information Systems, Information Technology, Engineering or in a field related to the post description with three (3) years of relevant experience.
- A relevant professional or technical diploma preferably in Computer Science, Information Systems, Information Technology, Engineering or in a field related to the post description with five (5) years of relevant experience.
Work Experience
Required:
- Relevant experience is defined as experience in the field of ICT development and support of web application projects or other related fields.
- A minimum of one (1) year of experience with DevOps.
- Experience with help desk or service desk support services;
- Experience with Microsoft SQL server.
Desirable: (The following experience is optional. Candidates who do not have it are welcome to apply)
- Be proficient in the following website development technologies: ASP.NET (C#, VB.NET), SQL, HTML/CSS, JavaScript, XML, Visual Studio.
- Exposure or knowledge in any one of database management tools (RDBMS); i.e. MSSQL, Oracle, MySQL, etc.
- Knowledge in Windows Server and MS SQL Server administration is an advantage.
Language requirements:
- For the position advertised, fluency in English (write, read, speak) is required.
- Knowledge of one or more official UN languages will be considered an asset.
| Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
| Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
| Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
| Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
| Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
| Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
| Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
- Contract type: ICA
- Contract level: LICA 7
- Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
- Please note that UNOPS does not accept unsolicited resumes.
- Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
- Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
