The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Background information:
This position is part of the Oracle PeopleSoft ERP team that supports multiple PeopleSoft systems for different UN Organizations. It has members spread across various locations (Geneva, New York, Nearshore, Offshore) to provide the necessary support in the different time zones
Main duties and responsibilities:
The candidate will provide support during Geneva business hours (09:00 CET to 18:00 CET), irrespective of the location.
Service Management:
Technical Support:
• Provide support for all Oracle PeopleSoft Hosting SDAs
• Interact with customers when and as required per the supervisor
o Co-ordinate with Oracle Support for resolution of problems and incidents
o Apply Oracle PeopleSoft patches and perform PeopleTools and
application upgrades
o Provide pro-active performance monitoring and capacity planning for
future applications
o Apply security patches for all Peoplesoft components on a regular basis
o Assist in the planning and running of disaster recovery testso Produce documentation as required
o Perform support activities during planned maintenance windows outside of normal working hours
Experience and Skills required:
Essential:
Desirable:
Education:
Essential:
Desirable:
Languages:
UNICC Global Competencies:
Compensation:
Fee will be based either on the National Officer salary scales or the Individual Consultancy band levels (for Headquarters)
Closing date for applications:
Applications will be accepted until midnight (Geneva Time) on 5 November 2023.
Notes:
The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.
For applications to be valid, they must contain a motivation letter and the filled Personal History Form.