Job Identification (Reference Number): 13886
Position Title: Information Management Officer (BRaVe Development) (P)
Duty Station City: Nairobi
Duty Station Country: Kenya
Grade: P-2
Contract Type: Special Short Term Graded (Up to 9 months)
Recruiting Type: Professional
Vacancy Type: Special Vacancy Notice
Initial duration: 9 months
Closing date: 01 April 2025

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states: Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People’s Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Context

Building on the work of several missions in the region, the Regional Office in Nairobi is taking a lead role in the creation of an interoperable data ecosystem which will support the safe, secure, and effective use of beneficiaries personal data to ensure efficiency, effectiveness and accountability during a humanitarian response. A key part of this process is the development and role out of IOM’s BRaVe registration system.

Under the overall supervision of the Regional Thematic Specialist (Humanitarian Response and Recovery), the direct supervision of the Programme Officer (IDP Registration) and under the technical guidance of the Headquarters-based IDP Registration Officer and Information Management Officer (System Development), the Information Management Officer (BRaVe Development) will coordinate the system development lifecycle that manages the end-to-end operation of the safe, secure, and responsible registration processes for humanitarian response in a timely and high quality manner.

1. Under the direct supervision of the HQ based IDP Registration Officer and Information Management Officer (IRO/IMO), coordinate the software development and deployment lifecycle of the Beneficiary Registration and Verification System (BRaVe) from the business perspective.

2. In close coordination with the Regional Registration Officer, IDP Registration Officer and the country missions in the region, check if relevant programmatic considerations are included in the design of the system’s feature and promptly bring issues to the attention of the supervisor. Gather inputs to facilitate the design of system functions, processes, and data collection tools.

3. Evaluate the BRaVe module size and complexity, urgency, risk and stakeholder value and make recommendations to support the iterative development and deployment cycle.

4. Provide technical support to the team of Nairobi based developers and work closely with the quality assurance team to facilitate efficient workflow in the development and quality assurance processes.

5. Act as a technical focal point and test and evaluate linkages and interoperability with Department of Humanitarian Response and Recovery’s (DHRR) Integrated Information Management System (IIMS) and other related initiatives and systems, within RO and the DHRR and other departments and divisions, and promptly bring issues to the attention of the technical supervisor.

6. Participate in information processing and data analysis, and monitor data flow processes relevant to the effective collection, storage, processing, analysis and reporting of the data.

7. Provide technical support during the roll-out process both remotely and through short-term deployments as required.

8. Check compliance with data protection policy, ICT policy and standards and good practices during systems development.

9. Contribute to the development and delivery of specific user manuals, capacity building and training activities.

10. Perform such other duties as may be assigned.

Education

• Master’s degree in Computer Science, Information Technology, Software Development, or equivalent combination of relevant academic qualifications from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in developing, coordinating and/or implementing information management systems and processes is required;
• Knowledge and experience in desktop application programming (VB .Net)), web programming (combination of ASP .Net/JavaScript/AJAX/HTML5), mobile app programming, and database management systems (SQL Server/MySQL) are required;
• Experience in managing databases and maintaining information systems is advantageous;
• Experience in biometric technologies and interoperability standards is required; and,
• Experience in technical development, field support, and training/capacity building.

Skills

• Extensive knowledge of contents management system packages, open-source frameworks (JavaScript/AJAX, HTML5, etc.), and programming API is an advantage;
• Extensive knowledge of Microsoft Office Suite software and languages (Access, Excel/VBA, Word, etc.) is advantageous;
• Knowledge of relevant technologies and frameworks such as PHP (including Drupal and Laravel), Kobo, ActivityInfo, Sharepoint, and of UI/UX design, GIS, and database design and optimization, is an asset;
• Strong technical and analytical skills with the capacity to understand business requirements and to translate them into technical solutions;
• Knowledge of tools and methodologies used in planning, design, and implementation of business applications, data modeling preferably with ability to coordinate application development, especially from the business side;
• Knowledge of cloud technologies is an advantage;
• Excellent communication, organization, and time management skills; Focused on delivering what needs to be done with the ability to multi-task and work under pressure;
• Knowledge of version control systems such as Jira and Git is an asset;
• Ability to solve complex problems with investigation, analysis and creative thinking;
• Ability to timely understand the Organization’s structure and portfolios;
• Strong communication and interpersonal skills with the ability to quickly build relationships and work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;
• Ability to work in a dynamic and unpredictable operating environment; and,
• Proven ability to produce quality work accurately and concisely according to set deadlines.

Languages

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is desirable.

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country and who do not have prior experience outside the duty station’s country as staff member in the Professional category cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies