Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Community Based Protection, Legal, GBV (Gender based violence), Child Protection, People with special needs, and Livelihoods.

Overall purpose of the role:

The Information Management Officer-CP will primarily be responsible for ensuring CP program data and other protection data is accurately and ethically collected, stored, analyzed & shared in strict adherence to the DRC data protection policy and guidelines. The holder of this position will be responsible for data collection, data entry, data analysis and reporting aspects of the DRC program activities to inform better program interventions.

Program Responsibilities:

• Provide support in ensuring that targets are met under DRC’s agreement with donors, in order to be accountable to the stated goals of the programme.
• Providing technical inputs to the programme throughout project cycle in relation to Child Protection Information Management.
• Participate in designing of various M & E tools in close cooperation with MEAL team.
• Design and Manage database for entering data collected by Child Protection Team.
• Manage the Child Protection Information Management System by ensuring accurate data entry, clean up, storage and system maintenance including troubleshooting.
• Ensure accurate data entry of new information into the database and regularly update and maintain database system records.
• Support in conducting assessments and community visits as needed, facilitate focus groups and other qualitative data collection exercises.
• Conducting data analysis and providing inputs, information and statistics for monthly, quarterly, annual and other reports for CP program.
• Participate in the baseline, mid-term and end of term evaluations of program activities in accordance with DRC frameworks.
• Conduct community visits, focus group discussions with beneficiaries and non-beneficiaries to receive feedback on project activities.
• Maintain the complaints and feedback received and ensure a timely and appropriate follow-up or referral if needed.
• Assist in compiling and submitting regular program reports to the CP Team Leader, CP coordinator and protection manager.
• Assist in preparing relevant reports as needed.
• Ensure DRC’s accountability commitments are mainstreamed into all protection activities.
• Any other tasks required by his/her supervisors in the limit of his/her expertise.
• Ensure implementation of child protection activities are in compliant with the Core Humanitarian Standards (CHS) and the DRC’s Code of Conduct (CoC).
• Provide timely and quality inputs for project narrative reports in accordance to donors’ requirement.
• Foster and maintain excellent working relationships with key humanitarian actors – local and international, including government authorities and private sectors.
• Take over any other task designated by the Protection Manager, Protection Coordinator, or CP Team Leader to ensure proper functioning of the Protection Program.

About you

In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

Qualifications and Experience

Essential Experience

• Minimum of 2 years’ experience in Child Protection information Management, Monitoring & Evaluation and Data Management in a humanitarian response working with refugees for an international NGO, UN agency or relevant ministry or local authority.
• Experience in conducting protection monitoring and assessments, in developing and strengthening service mapping and referral pathways.
• Previous experience with electronic or mobile data collection software like KOBO Toolbox/Open Data Kit (ODK).
• Knowledge and experience in data management (i.e. data processing, analysis, presentation, and reporting).
• Knowledge and experience in data processing by using statistical software like SPSS, STATA, Power BI or Microsoft Excel.
• Technical understanding of core protection concepts, prevention, and response strategies in line with best practices.
• Experience working in protection in an integrated manner with other humanitarian sectors of intervention.
• Experience working with displaced, or conflict affected populations.
• Strong planning, organizational and problem-solving skills with the ability to work both independently and within a team.
• Integrity, strong work ethic, and ability to consistently meet deadlines under pressure.
• Strong interpersonal skills and commitment to learning and implementing organizational policies and procedures.
• Full proficiency in Microsoft Office, including Word and Excel, as well as demonstrated experience in advanced data analysis or capacity to learn appropriate software.

Education background

• University Degree in Statistics, Mathematics, Information Technology, Computer Science or related fields.

What we offer

Salary: in accordance with the Danish Refugee Council’s Terms of Employment Management Band/H.

Availability: 24th July 2023.

Duty station: Nyarugusu-Kasulu, Tanzania

Reporting Line: Protection Team Leader (GBV)

Providing equal opportunities, We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without paying attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

DRC strives to attract, motivate, and retain qualified national staff within its programs. As such, we strongly encourage women and disability people candidates to apply for this position.

Promoting high standards: DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Application and CV

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.

DRC only accepts applications sent via our online-application form on www.drc.ngo under JOB.

Please submit your application and CV in English no later than 9th July 2023.