Org. Setting and Reporting
This position is located in Software Products for Member States Unit (SPMS), Digital Transformation and Solutions (DTS) , Information Technology Service (ITS), within the Division for Management (DM) of the United Nations office on Drugs and Crime (UNODC), in Vienna. The incumbent will work under the direct supervision of the team leader of the Software Deployment/Software Deployment and Technical Training Team (SD/SDTT) and overall guidance of the Chief of the Software Products for Member States Unit. The incumbent will participate in the development, implementation and support of sustainable and affordable IT solutions to be deployed in key government institutions in Member States.
Information Systems Assistant Responsibilities
Within assigned authority, the incumbent will perform the following specific duties:
• Ensure full stack development, test, and debug applications using Angular JS, SQL and Microsoft .NET technologies (ASP.NET, MVC, WPF, and Windows Forms).
• Develop, test and debug applications using Search Engine based on Elastic search.
• Prepare detailed technical and user documentation for deployed computer application systems and conduct technical presentations.
• Maintain functional specifications for computer application systems, programmes and procedures developed and/or modified.
• Follow version managements standards for the compute application being developed.
• Participate in analysing requirements and propose technically feasible solutions. Assist in the creation, maintenance and troubleshooting of DevOps pipelines, Azure Cloud and On-premises, Azure Devops, Ansible, and/or Terraform. o Ensure software integration across multiple platforms, such as API, Gateways and/or Message Bus.
• Support Member states for goAML installation following the goAML’s guidelines and standards, as needed.
• Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Perform any other work-related duties as required.
Competencies
• Professionalism: Has knowledge of Microsoft .NET/C#, JavaScript, HTML, SQL language, database administration, database administration concepts including MS SQL, configuration, performance, and security. Has good technical skills, the ability to participate in development and maintenance of computer applications and provide user support. Can analyse and interpret programme and project performance data and is able to draft reports. Has ability to perform analysis, modeling, and interpretation of data in support of decision-making. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Builds consensus for task purpose and direction with team members. Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors on-going developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps a client informed of progress or setbacks in projects. Meets timeline for delivery of product or services to client.