Information Systems Assistant (NS)(G6)
JOB DETAIL
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant’s location.
Organizational Setting
The Department of Nuclear Safety and Security (NS) formulates and implements the IAEA’s nuclear safety and security programme, which encompasses the IAEA’s activities to protect people and the environment from radiation exposure, and responds to the needs of its Member States related to nuclear safety and nuclear security.The Office of Safety and Security Coordination (NSOC) is located in the Office of the Deputy Director General, Head of the Department. Its mission is to ensure the technical consistency and effective coordination of the IAEA’s activities in the nuclear, radiation, transport and waste safety and nuclear security programmes. NSOC comprises three Sections: the Programme and Strategy Coordination Section, the Networks Management and Partnership Section and the Safety Standards and Security Guidance Development Section.The Office of Safety and Security Coordination is located in the Office of the Deputy Director General, Head of the Department. Its mission is to ensure the technical consistency and effective coordination of the IAEA’s activities in the nuclear, radiation, transport and waste safety and nuclear security programmes. The Office comprises three Sections: the Programme and Strategy Coordination Section, the Networks Management and Partnership Section and the Safety Standards and Security Guidance Development Section.The mission of the Programme and Strategy Coordination Section (PSCS) is to ensure the effective development and coordinated implementation of Major Programme 3 and to provide for a common strategic approach to cross cutting areas such as capacity building.
Main Purpose
Under the supervision of the Section Head the Information Systems Assistant acts as a focal point in IT- related matters in the Department to ensure provision, maintenance and update of IT-related components, coordination of upcoming IT-related requirements, and facilitating staff referrals to MTIT services as needed.
Functions / Key Results Expected
- Act as a focal point for IT-related matters in coordination with other IT support colleagues within the department.
- Oversee and ensure that end users have the appropriate IT-hardware/software, printers and other peripherals, accounts and access rights including IAEA standard desktop security settings and software configurations. Ensure or refer to MTIT Help Desk the maintenance and correct functioning of PCs, laptops, local/LAN printers and other IT related equipment. Maintain an inventory of all IT-related equipment centrally assigned in NS. Provide local administrator support; manage security, active directory groups and entities, functionality, and architecture of network folders, as requested.
- Through referral to MTIT Help Desk and/or in coordination with other NS IT support colleagues, support end users in the installation, use, trouble-shooting and maintenance of the aforementioned hardware, software and peripherals. Train staff in aspects of IAEA desktop/other software and equipment use as appropriate, and provide specialized training for NS staff on NS web based systems. Install, configure and support HTML creation and editing software for web-editors. Support web-applications.
- Assess future needs, research and evaluate as appropriate applicable new technology and methods. Create and implement a biennial regular budget plan for IT-related procurement purposes based on projected divisional requirements and new or upcoming initiatives by MTIT. Procure equipment within budgetary constraints as requested.
- Represent NS Department at various Agency-wide IT related meetings/working groups, including IAEA computer hardware standards, new operating systems/software evaluations, and web-issues. Advise management on all such matters especially about any new proposals or initiatives with potential impact on the divisional IT set-up.
Competencies and Expertise
Core Competencies(Competency Framework)
| Name | Definition |
|---|---|
| Planning and Organizing | Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans. |
| Communication | Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions. |
| Achieving Results | Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned. |
| Teamwork | Actively contributes to achieving team results. Supports team decisions. |
Functional Competencies
| Name | Definition |
|---|---|
| Analytical thinking | Analyses information to identify cause and effect relationships and correlations. Identifies critical elements and assesses consequences of different courses of action and proposes solutions. |
| Client orientation | Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met. |
| Resilience | Maintains a high level of performance when facing pressure and uncertainty. Able to remain calm and self-controlled, and to respond logically and decisively in difficult situations. |
Required Expertise
| Function | Name | Expertise Description |
|---|---|---|
| Information Technology | End User Support | Experience in supporting a large number of end users in all aspects of installation, use, trouble-shooting and maintenance of hardware, software and peripherals. |
| Information Technology | IT Network Administration | Experience in netowrk administration of a large number of users: managing security, active directory groups and entities, functionality, and architecture of network folders. |
| Information Technology | IT Security | Strong knowledge of information and IT security. |
| Information Technology | IT Training | Experience in training staff in the use fo Microsoft/other software applications and the use of web-based systems. |
Asset Expertise
| Function | Name | Expertise Description |
|---|---|---|
| Information Technology | Information Security | Knowledge of IAEA standard desktop security settings an asset. |
Qualifications, Experience and Language skills
- Completed secondary education.
- Minimum of 6 years experience in providing IT administrator and technical support to a large group of users.
- Microsoft Certified Systems Engineer (MCSE) is an asset.
- Knowledge of Drupal is an asset.
- Knowledge and good understanding of the NS Department activities and programme of work, and IAEA IT-related procedures and requirements an asset.
- Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
- Administrative skills test to IAEA standard may be part of the process.
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at EUR 64965 (subject to mandatory deductions for pension contributions and health insurance), 6 weeks’ annual vacation, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/general-service-staff
General Information
- The IAEA’s paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
- Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person’s race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
- The IAEA is committed to gender equality and to promoting a diverse workforce.
- Recruitment will be on a LOCAL BASIS only.
- Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
- The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
Evaluation process
- The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
- Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
Appointment information
- Appointment is subject to a satisfactory medical report.
- Staff members may be assigned to any location.
- The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.
