Org. Setting and Reporting

This position is located in the Automated System for Customs Data (ASYCUDA) Programme of the Division on Technology and Logistics (DTL) of the United Nations Conference on Trade and Development (UNCTAD), in Kuala Lumpur, Malaysia.

Responsibilities

Under the supervision of the ASYCUDA Regional Coordinator for Asia, the ASYCUDA Information Systems Officer will be responsible for providing technical assistance and support to the National Customs Services (NCSs) in the region during the implementation of the ASYCUDA system or Single Window.

The incumbent is expected to undertake the following duties:
• Providing technical advice on the most suitable ICT (Information and Communication Technology) architecture and configuration for the ASYCUDA/SW project in the NCS specific conditions.
• Assisting NCS in the preparation of the technical specifications and evaluation criteria for procurement of ICT hardware, software and associated services required for the implementation of the NCS ASYCUDAWorld/SW system.
• Providing technical assistance and support in the prototyping, testing, piloting, roll-out, administration and maintenance of all NCS ASYCUDA/SW system e-documents including remedial actions, as required.
• Organizing and delivering ASYCUDA/SW technical training courses on the implementation, operation, and maintenance of the ASYCUDAWorld/SW system.
• Assisting NPTs (National Project Team) in the preparation of the national ASYCUDA/SW technical documentation and manuals on administration, maintenance, and support of ASYCUDAWorld/SW.

Further development/enhancement of the NCS ASYCUDA/SW systems by:
• Providing technical advice to NCS on the technical aspects of the ASYCUDA/SW national extensions/e-Documents, with the view to ensure their integration into the overall operational NCS ASYCUDA/SW architecture.
• Assisting NCS to coordinate the technical development of the national extensions/e-documents of the NCS ASYCUDA/SW systems and their integration into the operational NCS ASYCUDA/SW environment.

Coordination of the NCS ASYCUDA/SW technical implementation with other governmental agencies’/organizations’’ ICT and infrastructure activities having impact on the NCS ICT systems by:
• Advising the NCS on the technical implications for the NCS ASYCUDA/SW system of other governmental agencies’/organizations’ ICT and infrastructure related.
• Coordinating the technical implementation of NCS ASYCUDA/SW e-documents with other governmental agencies’/organizations’ ICT and infrastructure relevant activities.

Assistance in Project reporting and monitoring system by:
• Assisting the NPMs (National Project Manager) in the preparation of Project Progress Reports for national counterpart authorities.
• Preparing regular technical Project Progress Reports for the ASYCUDA Regional Coordinator for Asia inclusive of the elements related to the logical framework and monitoring plan.

Competencies

• PROFESSIONALISM: Knowledge of information technology/information management, particularly in systems analysis, database installation/configuration and programming. Knowledge of several high-level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities, and execution protocols. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

Advanced university degree (master’s degree or equivalent) in computer science, information systems, mathematics, statistics, or related field. A first level university degree in combination with an additional two qualifying years of experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area, including relevant experience in the field of customs automation system deployment, development and support is required.

Experience in upgrading mission critical applications in a production environment is required.

Proven experience in prototyping and implementing complex customs information technology systems is required.

Experience in technical ICT programming with Java is required.

Experience in organising and delivering training courses within governmental organisations is desirable.

Experience working in an international environment is desirable.

Experience in technical ICT programming with Linux, Oracle, Angular, Postgres, VUE JS is desirable.

Languages

Fluency in English is required. Knowledge of another official UN language is considered an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

• This position is temporarily for eleven months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities.

The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

An impeccable record for integrity and professional ethical standards is essential.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.