NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals.

What do we offer?

• Genuinely meaningful work as part of the most successful alliance in history
• 3 year contract with competitive tax-free salary and household and children’s allowances
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
• Excellent private health insurance scheme
• Generous annual leave of 30 days plus official holidays
• Pension Scheme

About the job

Based in The Hague, Netherlands you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour.

The NATO Infrastructure Service Centre (NISC) is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. NISC provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. NISC services (including: subject matter expertise; acquisition; project management, operations and maintenance; and, disposal) are provided in the following technical domains: network services (to include routing, switching and transmission services), infrastructure hosting, storage and processing, infrastructure networking, HW and SW management, databases and web platform services, as well as identity management.

This role will report to the Service area Owner (SaO) for Infrastructure Hosting services and to the Service Delivery Manager (SDM) Infrastructure Hosting Services throughout the entire service lifecycle, regardless of where the technology components, processes or professional capabilities reside. This includes the synchronization of resources that support the service including resources that are located out of the SDM organizational control. This role has the authority and responsibility to report impacts on the service as well as provide expert advice on processes and procedures impacting the procedure. The Infrastructure Engineer will also assist the SDM with Total Cost of Ownership (TCO) and lead level-3 and level-2 full life cycle of Infrastructure Servers and/or IaaS including SAN, NAS, hyper-converged infrastructure (HCI), infrastructure, engineering, virtualization, configuration, Fibre Channel, Fibre Channel over Ethernet, iSCSI, SAN-Based Backup and Recovery activities.

For a full list of duties, please review the job description here .

About you

We are looking for a talented and knowledgeable Infrastructure Engineer with a Bachelor’s degree at a nationally recognized/certified University in a related subject and 2 years post-related experience.

A different qualification coupled with particularly relevant experience may also be considered.

You should also have:

• Sound practical experience in the architecture, design, implementation, support, testing and maintenance of Virtualization Platforms, Windows Environments, Linux Environments, IaaS (Infrastructure as a Service), composable infrastructure, large environment design and optimization
• VMWare Certified Professional Certification (VCP)
• Demonstrate at least 2 years of recent and relevant experience in:

• Project and team management of services delivery and implementation, including management of staff
• Design and solution architecture of ITIL based services
• Design and engineering of VMWare based architectures and networks including multiple OS flavours
• Maintain and operate Linux Environments (Red Hat, Oracle Linux,..), Automation and securing Linux OS
• Enterprise Systems Management services, methods and tools
• Enterprise service provisioning of infrastructure systems and standards
• Integration of core services and applications
• Modern information systems technology trends and commercial off-the-shelf products
• ITIL Foundations/Concepts

Knowledge of English, both written and spoken, is essential.

To learn more about NCI Agency and our work, please visit our website.

Please note that ALL SELECTED CANDIDATES, with the exception of currently employed NATO International Civilians (NIC’s) will be appointed at the first Increment of the indicated NATO Grade, i.e. NATO Grade X, Increment 1.This is the salary referred to in this vacancy notice. Extra increments can only be considered for candidates from another Co-Ordinated Organisation.

Selected candidates who are not nationals of the host country and who have not been continuously resident in the host country for at least one year may be eligible for an expatriate allowance. For the purposes of determining continuous residence, NATO considers mainly the work location at the time recruitment started, independent of whether various ties were kept with the home country. For more information on our allowances click here.

All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away.