Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Mons, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NATO Cyber Security Centre (NCSC), which is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Infrastructure Engineer who will take on the following roles and responsibilities:

·         liaise with other Infrastructure Branch Subject Matter Experts (SME) and Service Delivery Managers to ensure the effective and efficient delivery of services

·         ensure the Business Continuity and Disaster Recover Plans are up to date for their area of responsibility;

·         be involved in, and provide support towards the NCSC and Enterprise Change Management, Technical Review, and Release and Deployment Boards

·         assist and support new and ongoing projects that impact on Platform and infrastructure Section

·         act as the SME for the Web Portals Infrastructure (SharePoint Farms, Intranet & Internet-facing NCSC Portals), Web Infrastructure Cloud migration (Azure / MS 365 SharePoint Online), Identity Management, Access Control and Federation Architectures (WAP/ADFS/NPKI) and SQL Server clustering deployment, management & backup

For a full list of duties, please review the job description here.

About you

The valuable knowledge and experience that you bring to this role are:

·         University degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 2 years of specific experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 6 years extensive and progressive expertise in the duties related to the function of the post

·         At least 2 years of experience in SharePoint Server 2016/2019 of administration and patching

·         Experience migrating SharePoint Server to newer versions

·         An industry recognized certification in SharePoint Server administration at the Associate level

·         Experience in developing custom SharePoint solutions using .NET Webforms (custom features, timer jobs, webparts, custom actions)

·         Experience developing custom SharePoint solutions using SharePoint Framework SPFx (ReactJS, Office UI Fabric, PnPjs)

·         Experience developing .NET desktop applications (WPF, MVVM, Windows Background Service, Dependency Injection, Entity Framework 6, Serilog, xUnit, Moq, Azure DevOps)

·         Experience developing ASP.NET MVC applications (Web API 2)

·         Experience with ThinkTecture Identity Server

·         Experience with VMware solutions

·         Experience with managing and coordinating communication and troubleshooting efforts with third party hardware vendors as described in service support contracts

·         In-depth understanding of infrastructure concepts related to Hosting, Networks, IP address Management, firewalls, certificates, Load balancing and Proxy

·         Experience within SQL Server clustering deployment, management & backup

·         Strong knowledge of Identity Management, Access Control and Federation Architectures (WAP/ADFS/NPKI) and related tools & applications development

·         Strong understanding of internet protocols including HTTP, SSL, TCP, IP

What we offer

·         Genuinely meaningful work as part of the most successful alliance in history

·         3 year contract with competitive tax-free salary and household and children’s allowances

·         Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave

·         Excellent private health insurance scheme

·         Generous annual leave of 30 days plus official holidays

·         NATO Pension Scheme

·         Development programs such as professional training, wellbeing, and more

To learn more about NCI Agency and our work, please visit our website.

Special Notice:

*The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.

*All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away.

*For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.

*Please note that all candidates who are not current NATO International Civilians (NICs) or part of a Coordinated Organization (OECD, ESA, CoE, ECMWF, EUMETSAT) will start at increment 1 of the post’s salary grade.

*The NCI Agency will not accept applications prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at the sole discretion of the NCI Agency.