NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals.

What do we offer?

• Genuinely meaningful work as part of the most successful alliance in history
• 3 year contract with competitive tax-free salary and household and children’s allowances
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
• Excellent private health insurance scheme
• Generous annual leave of 30 days plus official holidays
• Pension Scheme

About the job

Based in Mons, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour.

The NATO Cyber Security Centre (NCSC) is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

The Infrastructure (INFRA) Branch delivers a suite of enabling services in the specific areas of Cryptography, Identity Management, Technical Services (supporting CS Operations) and CIS Protection. These services include integration and validation of NATOs crypto solutions, lifecycle management of cryptographic equipment and keys, operation and logistic support for NATO-wide online and offline cryptographic equipment, identity management services, gateway services, specialized enterprise-wide CS infrastructure (including NCSC elements), applications, implementation, configuration and management of NATO Enterprise-wide endpoint security software.

You will act as the Subject Matter Expert and Service Delivery Manager for the NCSC Platform as a Service environment (includes the technical and administrative management of the PaaS team members), liaise with other Infrastructure Branch SMEs and SDMs to ensure the effective and efficient delivery of services and ensure Business Continuity and Disaster Recover Plans are up to date. You will also ensure that the services and technologies are fully monitored and that all scheduled checks of the enterprise virtualized environments are done. You will be responsible for the configuration and management of the Virtual Clusters, ESXi, vCenter, vSAN instances in all environments, to ensure the review, test and installation of appropriate firmware, security patches and upgrades for all VMware-based operating systems, to provide remediation plans for the testing and implementation of third party firmware and security patches, to provide technical support and act as a point of escalation to other team members for storage-specific knowledge and experience.

For a full list of duties, please review the job description here .

About you

We are looking for a talented and knowledgeable Infrastructure Engineer with a Bachelor’s Degree at a nationally recognised/certified University in a related discipline and 2 years of post-related experience.

A different qualification coupled with particularly relevant experience may also be considered.

You should also have:

• Demonstrable expert level experience with 2016 and 2019 Windows operating environments
• Experience administering Backup and Restore related technologies like Netbackup, Veeam or equivalent
• Experience in the area of troubleshooting, diagnosis and resolution of all aspects of network, production and software issues onsite or remotely
• In-depth knowledge of application servers
• Demonstrable  experience in the area of systems and storage capacity management
• Good understanding of security issues  surrounding server OS and applications
• Certifications from relevant Industry trainings in the area of: virtualised technologies,  management of  VMware vSphere, vSAN, vROPS, etc.
• A recognised certification in the subject of Microsoft Active Directory and Microsoft Operating Systems
• A recognised certification in the subject of Linux based Operating Systems
• Demonstrable experience administering Storage solutions like Dell EMC Unity or equivalent
• In-depth understanding of infrastructure concepts related to Hosting, Networks, IP address Management, firewalls, certificates, Load balancing and Proxy
• Strong understanding on internet protocols including HTTP, SSL, TCP, IP

Knowledge of English, both written and spoken, is essential.

To learn more about NCI Agency and our work, please visit our website.

Please note that ALL SELECTED CANDIDATES, with the exception of currently employed NATO International Civilians (NIC’s) will be appointed at the first Increment of the indicated NATO Grade, i.e. NATO Grade X, Increment 1.This is the salary referred to in this vacancy notice. Extra increments can only be considered for candidates from another Co-Ordinated Organisation.

Selected candidates who are not nationals of the host country and who have not been continuously resident in the host country for at least one year may be eligible for an expatriate allowance. For the purposes of determining continuous residence, NATO considers mainly the work location at the time recruitment started, independent of whether various ties were kept with the home country. For more information on our allowances click here.

All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away.