Background

Under the supervision of the Office Manager, the intern will provide administrative support to Zagreb RO staff in order to ensure an effective and efficient operation of the office.

Accountabilities and Responsibilities

This may include but is not limited to:

• Administrative and analytical support.
• Scanning, copying and sending documents.
• Maintaining the archives and filing.
• Data gathering, research and translation.
• Arranging transportation for the EBRD visitors on request.
• Screening incoming telephone calls (internal and external) and forwarding calls to appropriate personnel or department or delivering messages when appropriate personnel are unavailable;

Knowledge, Skills, Experience and Qualifications

• Excellent verbal and written communication skills in English and Croatian.
• Good interpersonal skills;

• Ability to work well within a team
• Multilingual – English plus Croatian
• Ability to work on one’s own initiative and take responsibility where necessary while also working as part of the team.

Education/Experience required:

• Relevant degree from a leading university in the country of education
• Computer literacy

Expected benefits for the potential intern

• Gaining entry-level experience and knowledge about a career at EBRD.
• Learning about the day-to-day functions of the Bank and its operations in Croatia.
• Access to a variety of tasks and departments within the Bank.
• Gaining hands-on experience that can lead to future employment opportunities at EBRD, other IFIs or private sector.
• Gaining valuable skills like time management, communication, team work etc.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people’s lives and help shape the future of the regions we invest in.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital transformation at the heart of what we do.

Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.