Join us at the NATO Communications & Information Agency (NCIA) and immerse yourself in the diverse environment of an international organization. You will have the unique opportunity to work with colleagues from across the NATO Alliance and collaborate on ground-breaking projects. 

We lead NATO’s digital endeavor and help enhance the way our member nations communicate and work together. We are on the frontlines against cyber-attacks and are in the midst of a fundamental technological transformation to help fulfill our mission: preserve peace and security for nearly one billion citizens.

Through our internship program, we aim to bring new, innovative ideas into the Alliance. You will get a first-hand look at the inner workings of an international tech organization, while adding valuable skills and experience to your CV.

About the Program

We offer internships lasting between 3 and 10 months. Our internship opportunities may commence at any point during the calendar year.

Before starting your internship with us, you will have to obtain a security clearance thus we remain flexible on potential start dates. Our helpful security teams will support you with this clearance process.

During this program you will join and support different teams and simultaneously learn from our business experts via on-the-job training and shadowing.

About the Internship

Internship duration: 6 months

Location: Braine l’Alleud, Belgium

The Chief Operating Office (COO) is accountable for aligning demand and supply to create customer value, by leading business planning, prioritizing incoming requests, leading through-life cycle business development, overseeing resource allocation to projects and services, and directing data-driven performance improvements. We also keep the NCIA Portfolio, Programme, Project and Services Management (P3SM) Framework updated and ensure compliance, supporting full life-cycle support for Service Delivery and continual improvement, supervising compliance with NCIA processes, and promoting a collaborative environment for effective and efficient business operations.

As an Intern – IT Service Management and Control, you will the Branch Chief of the Service Management and Control group, you will work alongside two main areas:

Firstly, the Change, Configuration and Release & Deployment Managers within the Change and Configuration Authority (CCA) supporting the lifecycle planning, control and management of Information Technology (IT) changes across NATO. CCA supports the Branch Chief by delivering network protection through patching; enabling standardized, repeatable ways of working across the NATO Enterprise. CCA ensures consistency via Configuration Management, maintaining and approving authorized software for the networks. CCA is responsible for creating technology stability and discipline.

And secondly, the Monitoring, Analysis and Reporting (MAR) Section where you will work closely with Service Level Managers and Data Analysts that support the Branch Chief by collecting, storing and processing the authoritative data for the NCIA and its customers, including Exercises and Operations. MAR provides real-time monitoring of NATO network system availability, transforming raw data into information, knowledge and wisdom; providing robust, lifecycle measurement and reporting for internal and external customers. MAR drives Continual Service Improvements through reporting and feedback to stakeholders and translates agreed Service Level Targets into the IT Service Management architecture.

Who you are:

• A recent graduate or current student in a graduate or undergraduate school program in information management, computer science, business administration or any related discipline
• Ideally have at least six months of study or work experience in a business administration / management role
• Working knowledge of the Microsoft Office suite (Word, Excel and PowerPoint specifically)
• A team player with strong team spirit
• A strong communicator, in English, both verbally and written
• An analytical thinker with a strong desire for career growth and personal development

Eligibility Criteria

To be eligible to apply to our internship program, you will need to meet the following criteria:

• You are a national of a NATO member country
• You are currently studying towards a university-level degree or have recently graduated in the past 12 months
• You have strong communication skills in English, both written and oral

We also request that you please attach the following documents to your application form:

• Copy of the university degree you have completed and/or
• Proof of ongoing studies with the dates clearly mentioned if you are still studying

Compensation

You will be compensated at a fixed taxable rate of 1,235.27 EUR per month, based on 38 hours of work per week and for travel expenses.

Thank you for your patience while we consider your application.

To learn more about NCIA and our work, please visit our website.