Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
Context
In the framework of the situation regarding the migrants, asylum seekers and refugees across Greece, IOM Greece is establishing a pool of candidates interested to join the organization as soon as possible. The action under which the candidates will be selected shall contribute to the provision of targeted care interventions to the unaccompanied children (UMC) residing in Greece. Therefore, IOM will capitalize on its extensive experience on the areas of child protection so as to provide tailored support and interventions to the UMC by offering accommodation and care services.
Under the overall supervision of the Senior Programme Coordinator/Field Office Coordinator and the direct supervision of the Facility Coordinator, the successful candidate will be responsible for providing daily care to UMC in the assigned accommodation facility.
- Facilitate communication between UMC accommodated at the Emergency Accommodation Facilities and IOM staff operating at the EAF through interpretation and/or translation into the language understood by UMC (Arabic), orally and/or in writing. This also includes interpretation to facilitate sessions to receive information for social history of the UMC and to determine Best Interest of the Child, and interpretation to facilitate access to medical services.
- Facilitate communication between UMC and the state authorities, public services and local stake holders with whom UMC come into contact.
- Provide information to the staff to better comprehend the perceptions of migrants. Act as a cultural mediator during the UMC’s adjustment periods to their new environment. Assist with the interpretation between the UMC and health providers.
- Translate information materials to be disseminated to the UMC.
- Perform such other duties as may be assigned.
Education
- High school diploma is an advantage.
- Relevant training or certification will be taken into consideration.
Experience
- Previous experience in a similar role preferred;
- Previous experience at an IOM Emergency Accommodation Facility will be considered an asset;
- Familiar with direct assistance to migrants and/or refugees preferred;
- Experience in working in a multi-cultural environment an advantage;
Skills
- Flexibility and capacity in conflict resolution;
- Computer literacy in standard software applications (MS Office, etc) will be considered an asset;
- Willingness to work in morning/evening, during holidays and weekends;
- Valid driver’s license with at least five years driving experience an advantage.
Languages
Fluency in Greek and/or English (written and oral) is required.
Fluency in Arabic (written and oral) is required.
Working knowledge of French (written and oral) is an advantage.
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at
this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.