The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Department Overview

The Internal Audit function at CHAI strives to be a valued partner and advisor to CHAI’s Global Operations teams and Country Management. The department is guided by a philosophy of objective assurance and value-added commitment to supporting and improving operations at CHAI. This is achieved by a systematic and disciplined approach to evaluate the effectiveness of the organization’s risk management, internal controls, and overall policies and procedures.

Position Overview

The Investigations Manager, reporting directly to the Director, Internal Audit, will work closely with colleagues to ensure that tasks are executed efficiently and effectively. They must be able to work independently, be capable of balancing multiple priorities, and have a strong commitment to work product excellence. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence and work ethic.

We are seeking a highly analytical and strategic Investigation Manager to work on complex investigations, mitigate risks, and ensure compliance with legal and ethical standards. As a key player in our team, you will develop investigative processes, collaborate with cross-functional departments, and provide expert recommendations to safeguard the organization from fraud, misconduct, and regulatory breaches.

Base location is flexible to countries in which CHAI operates in Africa, subject to country leadership approval and work authorization.

• Lead & Conduct Investigations – Conduct internal investigations related to fraud, misconduct, compliance breaches, and security risks.
• Develop Investigation Strategies – Implement best practices for case management, evidence gathering, and reporting.
• Cross-Functional Collaboration – Work closely with Legal, HR, Compliance, Security, Country Offices and external authorities as needed.
• Risk Assessment & Prevention – Identify potential threats, red flags, areas of process weaknesses and propose proactive measures to mitigate risks.
• Ensure Regulatory Compliance – Ensure adherence to industry regulations, internal policies, and ethical standards.
• Reporting & Documentation – Provide detailed investigative reports with findings, recommendations, and proposed corrective actions.
• Team Training – Develop fraud prevention training materials and disseminate in the organization. Train colleagues on best practices and standards in investigations.

• Bachelor Degree in related fields, CFE (Certified Fraud Examiner), or any relevant certification. A master is preferred.
• Minimum (8) years in investigations or forensic roles, law enforcement, compliance, risk management, or a related field.
• Experience in performing multiple projects and working with diverse team members.
• Experience with providing training to large audiences of diverse backgrounds.
• Strong understanding of investigative techniques, legal compliance, and case management.
• Exceptional analytical, organizational, leadership, problem-solving, and decision-making abilities.
• Strong verbal and written communication skills for reporting and liaising with stakeholders.
• Exceptional diplomatic and interpersonal skills, and ability to build strong professional relationships with a range of stakeholders in a challenging, multicultural environment.
• Ability to work independently and effectively in a high-pressure, fast-paced environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently.
• High sense of integrity, and ability to maintain strict confidentiality.
• High levels of proficiency in Microsoft Word, Excel, PowerPoint, and internet applications.
• Willing and able to travel (50% international travel).
• Willing to work with a geographically dispersed team across time zones.

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