Do you want to work with IT in one of the world’s leading humanitarian organizations? We are digitizing and modernizing our IT portfolio and are seeking a student assistant who understands new technologies and wants to provide support to our employees.

Who are we?

The IT Service & Operation team in DRC’s HQ consists of 14 employees, 6 based in Copenhagen, 3 in other parts of Denmark and 5 based in Warsaw. We work in an international environment with employees from several different countries and cultures, and we are committed to driving and providing support to the ambitious digital changes that the organization is undergoing. Our environment is based primarily on Microsoft cloud products such as Office 365, Dynamics 365 and Azure.

About the job

As a student in IT Service & Operations you are working with supporting the users in DRC and involved in smaller projects. The job is a mix of technical support and administrative tasks.

As IT student assistant, your primary tasks will be:

• End-user support / pc support
• Installing pc’s and setting up workplaces
• General office work and administrative tasks
• Writing manuals and training materials for end users and internal documentation

About you

You have a great interest in IT and a desire to work in an international and dynamic environment where you will take on varying tasks with a significant degree of responsibility.

We expect you to:

• Have knowledge of Microsoft products such as Windows, Office 365 and Azure
• Some experience with end-user support on hardware and software
• Currently (or to be) enrolled in a relevant education with IT focus
• Structured and organized
• Fluent in English (Scandinavian languages are a plus)

All employees should master DRC’s core competencies: Communicating, Taking the lead, Collaborating, Striving for excellence and Demonstrating integrity.

We offer

We offer a flexible and interesting job in the friendly work environment in our headquarters, where the IT department works day by day to support our operations throughout the world to ensure that proper humanitarian aid is delivered to people in need.

Workplace: Borgergade 10, Copenhagen. A 2-minute walk from the Kongens Nytorv metro station

Working time: 15 hours a week.

Start date: July or August

Salary & Terms of Employment: Terms are in accordance with the current agreement between the Danish Refugee Council and HK. This is a national position for which local terms and conditions apply.

Application process

All applicants must send a cover letter and an updated CV in English. Apply online on our page Current Vacancies at www.drc.ngo. Applications sent by email will not be considered.

Closing date for applications: July 15th

Please note that you need to have the right to work in Denmark to be considered for this role, as well as being registered at an educational institution throughout your employment as Student Assistant

Further information

For questions regarding the vacancy please contact IT Service & Operations Manager Birger Erichsen – [email protected].

For further information about the Danish Refugee Council and for applying for this position, please consult our website www.drc.ngo.