About Us:

At EBRD, we’re committed to fostering sustainable development across 34 countries of operation. Our Independent Project Accountability Mechanism (IPAM) plays a crucial role in ensuring transparency, accountability, and accessibility in our mission to promote economic growth and improve lives.

We’re seeking a motivated and detail-oriented Junior Dispute Resolution Case Analyst to join our dynamic IPAM team.

Job Description:

Are you passionate about promoting responsible development, resolving complaints project-related issues, and contributing to impactful change? As a Junior Dispute Resolution Case Analyst at EBRD’s IPAM, you’ll be at the heart of our efforts to maintain the highest standards of accountability and transparency. This is a unique opportunity to support the IPAM team in case management, outreach, and stakeholder engagement, making a real difference in communities we serve.

Key Responsibilities:

Case Management

• Provide administrative and technical support for cases in Assessment and Problem Solving.
• Collaborate with internal and external stakeholders to gather essential case information.
• Draft substantive sections of reports following IPAM processes and standards.
• Coordinate meetings, site visits, and dialogue sessions.
• Ensure alignment with Access to Information Policy in report reviews.
• Engage with stakeholders and draft meeting minutes.
• Assist in proof-editing reports and preparing case materials.
• Support case processing and information transfer for Problem Solving processes.

Outreach (Internal and External)

• Implement the annual outreach program based on IPAM’s strategy and goals.
• Collaborate with the IPAM team to ensure smooth outreach events.
• Update the stakeholder database and conduct research.
• Engage with external stakeholders to promote Mechanism access.
• Contribute to the development of outreach materials.
• Assist in managing consultants’ work.

Requirements:

• Bachelor’s degree in related field (e.g., Political Science, Law, Economic Development, Conflict Resolution, or Management, Communication) or equivalent experience.
• Familiarity with EBRD’s operational model and stakeholders.
• Interest and understanding of community development challenges.
• Strong attention to detail and information management skills.
• Excellent English writing and communication skills.
• Excellent written and spoken communication and presentation skills.
• Ability to engage with diverse stakeholders in a multicultural environment.
• Proven ability to prioritize tasks, meet deadlines, and work independently

What We Offer:

• A unique opportunity to contribute to sustainable development.
• Exposure to the operations of a leading multilateral bank.
• A supportive and inclusive work environment.
• Competitive compensation and benefits package.
• The chance to make a difference and advance your career.

If you’re a proactive and detail-oriented individual with a passion for accountability and community development, we invite you to join our IPAM team and help us shape a better future.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people’s lives and help shape the future of the regions we invest in.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital transformation at the heart of what we do.

Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.