Junior Information Systems Officer
JOB DETAIL
The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Purpose of the Position:
The incumbent will perform administration and support duties for the Isolated Forensic Computing Environment of UNICC client(s).
Objectives of the Programme:
The objective of the Centre is to provide trusted ICT services and digital business solutions to its Clients and Partner Organizations.
Main duties and responsibilities:
The incumbent will work under the direct supervision and guidance of the Head of Investigative Support Services Unit (CSI), within the Cybersecurity Division (CS). The incumbent will perform the following duties:
- Administer the Isolated Forensic Computing Environment of UNICC’s client(s), ensuring security, efficiency, and compliance with best practices
- Support the planning, configuration, implementation, and maintenance of forensic computing systems, including hardware, firmware, and software
- Liaise with stakeholders to define requirements and provide technical advice on system specifications and enhancements
- Install, monitor, and maintain forensic computing applications and hardware, ensuring proper updates, troubleshooting, and performance optimization
- Manage software and hardware assets, including version control, inventory tracking, and compliance with security policies
- Perform scheduled maintenance and system updates, coordinating with relevant units for technical support and service requests
- Develop and maintain technical documentation, training materials, and reports to support system operations and stakeholder engagement
- Provide technical support for forensic systems, including data recovery, troubleshooting, and issue escalation when necessary
- Oversee the receipt, inspection, storage, and release of forensic computing assets, ensuring proper handling and tracking
- Ensure compliance with Information Security policies and directives, aligning system operations with organizational standards and KPIs
- Other: Provide other ad hoc support either within the team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part-time or full time basis upon request from the senior management
Recruitment Profile
Experience and Skills required:
Essential:
- At least one (1) year of relevant IT systems experience
- Experience with setting up and administering user accounts and access rights, ensuring security and compliance with IT policies
- Experience with troubleshooting, diagnosing, and performing repairs of ICT devices, and their accompanying software
- Experience with maintaining and updating workstations, laptops, peripheral equipment, and system configurations, which includes application deployment, OS updates, security patches, and setting software defaults for endpoints
- Proven great client orientation skills
- Familiarity with forensics principles
Desirable:
- Understanding of Digital Evidence Lifecycle
- Experience configuring and managing firewalls, networks, and network storage is desirable
- Experience working with backup tapes is desirable
- Experience with support in ICT onboarding and offboarding of staff
- Experience with intake and release of equipment for service requests
*Education:
Essential:
- First university degree in Computer Science, Telecommunications, Law or Criminology
Desirable:
- Additional certifications or courses in Information Communications Technology (ICT), Information Management, Information Security or related programmes
- Certification in Network and System Administration
- Certifications in the area of digital forensics
Languages:
- English: Expert knowledge is required
- Knowledge of another UN official language will be an advantage
UNICC Global Competencies:
- Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
- Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.
- Respecting and promoting individual and cultural differences: Demonstrates the ability to work constructively with people of all backgrounds and orientations. Respects differences and ensures that all can contribute.
- Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.
- Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.
Other Information
Compensation:
Annual Salary Estimation (net of tax at single rate):
- Geneva (Switzerland), including post adjustment (73,6% on March 2025): US$ 74,897.
UNICC also offers generous leave and absence allowances, flexible working hours, overtime compensation, teleworking, access to training, and depending on eligibility other benefits such as relocation grant, dependency allowance, language allowance, or education grant.
Closing date for applications:
Applications will be accepted until midnight (Geneva Time) on 9 April 2025.
Notes:
- Technical and/or personality tests may be carried out as part of the selection process
- Only short-listed candidates will be contacted
- Though you may not be selected for this advertised position, the UNICC will keep your application in a roster if your profile is deemed to be of potential interest for the Centre. You may thus be solicited by our HR department to participate in an interview for another position
* For UNICC staff members who do not meet the minimum educational qualifications, please refer to the applicable WHO e-Manual Annex 6 – Guidelines on Standard Minimum Experience Exposure and Education Requirements
Please inform us should you require any specific accommodation to facilitate your application
The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.
For applications to be valid, they must contain a motivation letter and the filled Personal History Form.
