Position Title: Development Coordinator

Reports To: Senior Director of Development

Location: Boston, MA

General Responsibilities

The Development Coordinator will provide support to the Senior Director of Development, and functionally to the units that report up to that role, in their efforts to cultivate, steward, and solicit donors to the organization. Along with the Major/Principal/Planned Giving teams and Strategic Partnership teams in Development, the role has the opportunity to work closely with several other PIH teams, including the Communications and Programs teams. The Coordinator’s primary responsibilities include administrative support for the Senior Director and being a key liaison for supporting execution of projects that benefit the Development team broadly. This person will serve as an integral member of the Development team, attending regular meetings, taking minutes, and tracking actions and outcomes form the meetings.

The ideal candidate will be experienced in handling a wide range of administrative and executive support-related tasks and will be able to work independently with little supervision. This person must be exceedingly well organized, diplomatic, flexible and resourceful. The person will need to interact with staff at all levels and with important external constituents, and therefore must have great discretion.

Specific Responsibilities

Project Support (45%)

• Assist in the pulling and distribution of key regular data reports out of Raiser’s Edge and Power BI, especially around key pipeline and prospect management information.
• Generalized short-term and long-term project support, including maintaining protocol that is developed. This may include being a key SharePoint administrator for communicating internally about timelines, protocols, etc. Will need to maintain an up-to-date list of requests from Senior Director as well as future project ideas. Ensure completion of items with great care, follow through, and attention to detail.
• Be trained in a cross functional manner in order to serve as a back-up to processes such as gift data entry, acknowledgement production, BSD input and data gathering, fulfillment and printing with vendors, event and stewardship mailings, and to service the general email and phone through Zendesk.
• Support annual planning process and goal setting.

Administrative Management (40%)

• Provide administrative support to the Senior Director of Development Officer, including: calendar and task management; meeting coordination; travel booking and assistance; and personnel coordination.
• Manage agenda for Senior Director’s monthly all unit manager meetings.
• Work with the Senior Director of Development Officer on personnel and other special projects on an as-needed basis, including intern management, new hire onboarding/training, HR liaison, candidate management, and team retreats.

Financial (15%)

• Provide personal financial management for Senior Director of Development Officer (credit card statements and expense reports).
• Assist with review of the budget each month, including both revenue and expenses; identify budget items needing review and instigate review procedures. Coordinate attaining the Senior Director’s signature as required by her staff.

Qualifications

• At least 1 year of experience in Development or non-profit world
• Passion for the mission of PIH.
• Bachelor’s degree.
• Solid computer skills in a PC environment with the capability to master new software applications and technologies in database management. Excellent skills in the functional use of Excel, PowerPoint, and Microsoft Word; working knowledge of Raiser’s Edge or similar donor database a plus.
• Excellent writing and communication skills.
• Ability to assess priorities and manage a variety of competing priorities in a time-sensitive environment and to meet deadlines with attention to detail and quality.
• Excellent customer service and interpersonal skills.
• Good judgment to represent PIH in a highly professional manner and ability to handle confidential information with discretion.
• Commitment to mastering a comprehensive understanding of the goals and objectives of PIH.
• Focused and motivated to learn and flexible to change.

Organizational Profile

Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Partners In Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.