VN Category (INT / EXT / EOI):

External

04-11-2024

Grade 6

Job Category:

Support

CHF83,334.00

This is an external vacancy notice open to external candidates and WTO staff. It is posted on the WTO internal as well as external career site. Eligible WTO staff on short-term, fixed-term or regular contracts and interns must apply through the Workday internal career site.

This is a Fixed-term contract funded through the regular budget. The duration will be two years with the possibility of extension, unless specified in the vacancy notice.

The WTO seeks to attract and retain staff members offering the highest standards of competence, efficiency and integrity and to build an organization that is representative of the Members and People it serves. As an equal opportunity and inclusive employer, the WTO gives full regard to competence and welcome applications from qualified candidates irrespective of age, disability status, gender, nationality, race, religion, sexual orientation, social origin or any other characteristic. Applications from non-represented Members (link) are particularly encouraged for all positions.

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Presentation of the Division

The Division for Strategy, Planning and Knowledge is expected to plan the implementation of the strategic initiatives and build the capacity to exercise foresight; anticipate emerging trends, opportunities, and risks; and manage change.

The knowledge management section plays a critical role in ensuring the retention, transfer, and dissemination of organizational knowledge. It contributes to develop collaborative knowledge management platforms and to provide expert analysis and advice on trade knowledge management activities.

GENERAL FUNCTIONS

Under the supervision of the Chief of Section, and in close collaboration with colleagues in the Section, the incumbent will perform the following duties:

Key Responsibilities:

Participate in the WTO Knowledge Retention and Transfer Handover (KRTH) initiative: Create and share trade-related knowledge including institutional memory, ensuring it is accurately preserved, kept up-to-date and accessible. Work with teams across the Secretariat to identify knowledge gaps and drive content creation projects. Develop engaging articles, blogs, videos, and multimedia content to disseminate knowledge effectively. Manage the capture and distribution of trade policy knowledge across the Secretariat. Organize both internal and external knowledge-sharing events. Conduct KM research, analyze data, and present findings with impactful visuals. Track and analyze KM content performance, adjusting strategies as needed. Support monitoring, planning, and reporting using results-based management techniques.

REQUIRED QUALIFICATIONS

Education:

An advanced university degree in knowledge management, information management, economics or law.

Knowledge and Skills:

Technical Knowledge and Skills:

• Experience in developing knowledge content using knowledge management platforms and others collaborative tools. Experience with content management systems and other relevant technology tools such as Sharepoint or WordPress is required. Experience in designing and implementing knowledge capture techniques, ideally on trade related issues.
• Experience with KM recording techniques.
• Proven ability to edit, disseminate content and knowledge management systems to share knowledge content to relevant stakeholders.
• Strong attention to detail and ability to ensure accuracy and consistency across all content.
• Project management skills and any related certification, such as Prince2 or any equivalences, would be an advantage.
• Familiarity with results-based management techniques and logical frameworks to report on performance metrics.

Behavioural Skills:

• Proven organizational and time management skills, including ability to plan, manage multiple tasks with competing priorities and to work under pressure;
• Strong communication skills, including the ability to write clear and engaging content and communicating complex ideas to an informed audience.
• Ability to develop infographics, visuals and prepare tailored made communication tools.
• Ability to initiate and build relationships with a variety of people, both inside and outside the Organization at all levels, including the ability to work collaboratively with cross-functional teams.
• Ability to influence and persuade others; cope with and resolve conflicts.
• Ability to learn quickly and to think out of the box, including being proactive, curious and adaptable to different environments.
• Ability to work as a member of a team, while working independently to achieve his/her objectives.

Organizational Competencies

Core Competencies:

• Communicating for Results
• Effective Collaboration
• Cultivating Progressive Growth
• Professional Accountability
• Relevant Digital Proficiency
• Diversity, Equity and Inclusion

Work Experience:

Two years of experience in content creation, research, publications, and knowledge dissemination.

Experience in working on trade or trade policy related issues is mandatory.

Languages:

Working knowledge of English is mandatory including the ability to write clearly and succinctly. Knowledge of French and/or Spanish would be an advantage.

Additional Information:

Only applications from nationals of WTO Members will be accepted.

The recruitment process will be undertaken as per Administrative Memorandum No. 976 (OFFICE(16)/15) on Staff Promotions and external recruitment through Vacancy Notices.

The initial fixed-term contract for positions up to grade 10 shall normally be two years, which shall be probationary, as per Administrative Memorandum No. 997 (OFFICE(23)/4) on Probation Policy. For Director positions, the Policy on evaluation of directors apply as per Administrative Memorandum No. 978 (OFFICE(17)/29).

The WTO may use various communication technologies such as video or teleconference for the assessment and evaluation of candidates. The recruitment process may also involve the use of various forms of testing, assessment centres, interviews and reference checks.

Applicants may be required to sit a written examination.

Applicants will be contacted directly if selected for an interview.

Candidates not selected whose performance in the selection process nevertheless shows them to be suitable for a similar position may be kept on a roster for up to 24 months, and may subsequently be called upon as and when the need arises for additional resources.

All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the closing date – Geneva (Switzerland) time – stated in the vacancy announcement.

PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE CLOSING DATE WILL NOT BE ACCEPTED.

The WTO is a non-smoking environment.