Language Services Programme Officer(P4)
JOB DETAIL
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant’s location.
Organizational Setting
The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
One of the main functions assigned to the IAEA by its Statute is to foster the exchange of scientific and technical information and the dissemination of knowledge in the nuclear field among Member States.
To facilitate the effective exchange and dissemination of information relevant to the IAEA’s work and mandate, the Division of Conference and Document Services (MTCD) coordinates and supports the implementation of these activities for its users and clients, both internal and external, by organizing meetings and conferences, issuing documents in Arabic, Chinese, English, French, Russian and Spanish, and editing, printing and distributing publications.
The MTCD Language Services Section (LSS) is responsible for coordinating, managing and delivering language services for the Agency. The Section promotes multilingualism and maintains language standards of the organization through editing and translation of PMO documents, incoming and outgoing Secretariat documents and correspondence, web articles and advocacy material, Agency publications and other content.
Main Purpose
Reporting to the Section Head, the Language Services Programme Officer ensures the efficient coordination of linguistic services provided to IAEA internal clients and Member States and manages projects related to enhancing the delivery of these services.
Role
The Language Services Programme Officer is: (1) a coordinator, liaising among the document management team, the six language services [content processing] teams and the multilingual output production team, areas and between the production areas as well as with internal and external clients and stakeholders for the efficient and effective delivery of services; and (2) a project manager, leading projects related to enhancing Language Services and liaising with relevant internal and external stakeholders.
Functions / Key Results Expected
Support the Section Head in planning, organizing and evaluating the Section’s work with the aim of continuously reviewing effectiveness and identifying efficiencies and priorities.
Recommend and implement improvements to the workflows and tools of Language Services, as well as any business process re-engineering required, in order to enhance the efficiency and consistency of Language Services, including managing major projects.
Facilitate the coordination of the Language Services teams in the Section for the efficient delivery of service.
Analyse and validate output and productivity statistics for Language Services, and any other ad hoc statistical reports as required.
Coordinate and validate the production of the Language Services financial reports, freelancer forecasting and administration reports, and Language Service roster updates.
Competencies and Expertise
Core Competencies(Competency Framework)
| Name | Definition |
|---|---|
| Communication | Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions. |
| Achieving Results | Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned. |
| Teamwork | Actively contributes to achieving team results. Supports team decisions. |
| Planning and Organizing | Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans. |
Functional Competencies
| Name | Definition |
|---|---|
| Client orientation | Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met. |
| Judgement/decision making | Consults with supervisor/manager and takes decisions in full compliance with the Agency’s regulations and rules. Makes decisions reflecting best practice and professional theories and standards. |
| Knowledge sharing and learning | Actively seeks learning opportunities and actively shares knowledge and information with others; shares specialized knowledge, skills and learning from experience across different situations and contexts effectively. |
Required Expertise
| Function | Name | Expertise Description |
|---|---|---|
| Management and Programme Analysis | Programme Management | Thorough knowledge of management principles, programme management and analysis |
Qualifications, Experience and Language skills
- Advanced university degree in languages or in a relevant subject. A University degree with two additional years of relevant experience may be considered in lieu of the advanced university degree.
- A minimum of seven years of relevant professional experience; of which a minimum of four years of experience in an international organization, public sector or non-profit organization, or equivalent.
- Experience using and/or designing business analysis and reporting tools.
- Familiarity with language services tools, including terminology software, and CAT-tools and AI software for language services.
- Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $77326 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 46318*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
General Information
- The IAEA’s paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
- Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person’s race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
- The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
- Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
- The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
Evaluation process
- The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
- Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
Appointment information
- Appointment is subject to a satisfactory medical report.
- Staff members may be assigned to any location.
- Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
- The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.
