Background/Context

Cameroon is compounded by three conflict-related humanitarian crises in addition to the secondary impacts of the COVID-19 pandemic and cholera outbreaks that have further exacerbated the needs in-country. Incursions by Armed Organized Groups in the Lack Chad Basin have resulted into 136,210 Nigerians seeking refuge in Cameroon, 385,372 Cameroonian IDPs, and 138,152 returnees in urgent need of humanitarian assistance. Cameroon’s Eastern region is still home to over 315,747 refugees from the Central African Republic and the North-West South-West region is witnessing the on-going violence that has led to the displacement of 714,159 Cameroonians.

NRC has been operational in Cameroon since April 2017, and currently has five field offices: Maroua and Kousseri in the Far North, Buea in the South-West, Bamenda in the North-West and Batouri in the East. To provide assistance to people affected by these 3 crises, NRC is implementing 14 projects and is looking for additional funding opportunities in future.

NRC implements programs in WASH, shelter, ICLA, LFS, and Education, and is aiming at developing the Protection from Violence (PfV) CC.

The L&D Coordinator work closely with NRC Cameroon Management to assess and propose required changes, work to have in place an effective collaboration with the Country HR team and the Area offices on delivering the global, regional and country Learning / Development activities.

The person will be leading and delivering the Learning and Development initiatives .The role may also be required to handle other HR functions.

What you will do:

Specific responsibilities 

• Implement the Country Learning and Development guidelines and initiatives
• Responsible for the coordination and conducting NRC Ways induction courses according to set timelines for all staff in Cameroon in close coordination with NRC Way Trainers in the different field offices
• In close coordination with the regional L&D Adviser, coordinate and encourage staff to take online training modules to have 100% compliance
• Plan and coordinate new Learning and Development initiatives from Head Office and the Regional Office.
• Promote Organizational learning across the country
• Coordination of other staff development initiatives
• Responsible for planning and implementing the NRC Annual Learning and Development Plan
• Responsible for mapping Learning and Development financial forecast to feed into the annual budgets
• Actively participate in the NRC Global Learning & Development network
• Provide support to HR manager to put in place an effective NRC performance management system
• Develop new Learning and Development resources /modules, convert face-face modules to online modules as required
• Train the HR teams and line managers on all relevant HR L&D tools and procedures, including, but not limited to setting induction processes, people management, leadership etc.
• Take the lead to develop a staff learning and development system and action plan for the country program.
• Develop relevant monitoring tools and come up with a report at the end of each quarter t

What you will bring:

Generic professional competencies: 

• Minimum of a bachelor’s degree in Human Resources Management or any other relevant discipline related to Learning and Development
• Minimum of 3 years of experience in delivering Training and Learning and Development programmes and organizational learning and development
• Capacity to systematically analyse trends in learning and development needs across the country
• Ability to coordinate and work well with senior Managers
• knowledge of online web-based learning and Development
• Fluency in English and French, written and verbal.

Context/ Specific skills, knowledge and experience: 

• Knowledge about own leadership skills/profile
• Documented results related to the position’s responsibilities
• High level competence in computer skills (Microsoft office Applications)

Behavioral competencies

• Handling insecure environments
• Planning and delivering results
• Working with people
• Empowering and building trust
• Initiate action and change
• Analysing

Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility. At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.

What we offer:

1. Contract  of 12 months
2. Grade 7 in NRC national scale
3. Location: Yaounde with 40% of field travel
4. Potential start date: January 2024
5. An opportunity to match your career to a compelling cause
6. A chance to meet and work with people who are the best in their fields

DEADLINE TO APPLY: 24/10/2023

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English or French , taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.