The role of the HR Technical Assistant is to provide support to the Learning & Development Coordinator in the implementation of the training and development initiatives.

Generic responsibilities

1. Adhere to NRC policies, tools, handbooks and guidelines.
2. Promote an open knowledge-sharing environment that builds knowledge, skills and service for the benefit of the organization as a whole.
3. Responsible for organizing and delivery of tasks in line with priorities and standards.
4. Develop and maintain knowledge of the specialist area of work in which technical assistance and support is provided, to be most effective in supporting the team.
5. Use initiative in day-to-day problem-solving in line with agreed procedures, priorities, and standards for the area of work.
6. Prepare and develop status reports as required by line manager and management
7. Ensure proper filing of documents.
8. Promote and share ideas for improvement in your area of expertise.

Specific responsibilities  

1. Providing daily support to Learning & Development Coordinator on all activities required to run the Learning & development (L&D) function.
2. Monitor the integrity of training and courses data by performing scheduled maintenance tasks.
3. Generate Excel reports and highlight trends and tendencies for analysis by the Learning & Development Coordinator.
4. Support the Learning & Development Coordinator in the implementation of needs assessment activities, especially related to data gathering.
5. Update training trackers on a regular basis.
6. Monitor L&D requests from staff and transfer to Learning & Development Coordinator for appropriate response.
7. Respond to inquiries from staff related to training programmes and initiatives.
8. Coordinate induction process for all new NRC employees including explanation of Code of Conduct (CoC) guidelines
9. Participate in the collection of feedback on learning events and presentation of results for review purposes.
10. Support Learning & Development Coordinator in conducting periodic refresher trainings and sensitization sessions for all staff
11. Support the Learning & Development Coordinator in supporting Area Offices to Implement NRC’s Induction (NRC plus & NRC lite) within the prescribed time
12. Act as the country resource person and Kaya Administrator and liaise with Learning & Development Coordinator and Regional HR on NRC Mandatory Induction Courses
13. Support with any other tasks which Learning & Develoment Coordinator will assign.

Generic professional competencies for this position:  

1. Experience in a humanitarian area (will be a plus)
2. Excellent interpersonal skills
3. Excellent communicational skills
4. Previous experience of working in complex and volatile contexts.
5. Knowledge of English (Pre-intermediate level as minimum).
6. Service orientation, Strong organizational and team working skills

Context/specific skills, knowledge, and experience:    

1. University degree in Human Resource, administration/social work or other relevant educational backgrounds
2. Minimum 1year experience in HR, administration or data collecting role
3. Computer literate (especially good working knowledge of Excel, word and powerpoint)
4. Proven ability to conduct Trainings, follow up on progress and document lessons learnt
5. Ability to reconcile large groups of data and systematically fix issues
6. Knowledge of English (Pre-intermediate level as minimum)
7. Experience with conducting trainings will be a plus
8. Attention to details
9. Discretion with confidential information
10. Ability to meet deadlines
11. Ability and willingness to travel throughout Ukraine