Result of Service
The incumbent is responsible to provide the following: • The total number of substantive pages of the report prepared should be a minimum of 30 pages, in Arabic; • A 2 to 3 pages executive summary of the report; The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the report. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA permission.
Duties and Responsibilities
Background: Artificial intelligence (AI) has a great role in promoting a comprehensive social and economic development of various sectors and in accelerating the achievement of SDGs. In the context of sustainable development on a national level, the role of Artificial Intelligence (AI) and companies engaged in AI technologies cannot be overstated. AI offers innovative solutions to pressing environmental, social, and economic challenges. By leveraging AI for sustainable development initiatives, countries can optimize resource management, enhance energy efficiency, and address critical issues such as climate change and poverty alleviation. Companies working in AI contribute to the advancement of sustainable practices through the development of smart infrastructure, precision agriculture, renewable energy systems, and more. Their efforts not only drive economic growth but also foster a more resilient and equitable society for future generations. Respecting national criteria and standards is important to ensuring the effective performance of companies, particularly in the realm of AI. Adherence to these criteria and standards helps mitigate risks associated with privacy breaches, algorithmic bias, and societal harm. By upholding national criteria, companies demonstrate their commitment to responsible AI practices and earn the trust of stakeholders, including governments, businesses, and the public. An example of a certification standard is the Capability Maturity Model Integration (CMMI) . It plays a pivotal role in driving business growth and economic development within a country. CMMI provides a framework for assessing and improving the maturity of an organization’s processes across various domains, including software development, project management, and service delivery. Furthermore, CMMI certification serves as a testament to a company’s commitment to excellence and continuous improvement, instilling confidence among investors, customers, and partners. The European Union (EU) is considering a legislation on AI. The Act would classify AI systems by risk and mandate various development and use requirements. It focuses primarily on strengthening rules around data quality, transparency, human oversight and accountability. It also aims to address ethical questions and implementation challenges in various sectors ranging from healthcare and education to finance and energy. In Jordan, the Ministry of Digital Economy and Entrepreneurship (MoDEE) issued “Jordan Artificial Intelligence Strategy 2023-2027” in cooperation with UN-ESCWA. The strategy drew a clear plan for applying AI in Jordan, based on 5 strategic objectives that it must achieve to build a promising digital future. Those objectives are: 1- Building capabilities and developing Jordanian skills and expertise; 2- Encouraging scientific research and development; 3- Strengthening the investment and entrepreneurship environment in AI; 4- Ensuring the legislative and regulatory environment that supports the safe employment of AI; 5- Apply AI tools to raise the efficiency of the public sector and priority sectors. In order to build the system that supports AI in Jordan, the Ministry set the goal of enhancing the investment and entrepreneurship environment in AI as one of the most important strategic goals. The executive plan emanating from the strategy included a group of future projects and initiatives in this regard, and among these projects is: stimulating investment and entrepreneurship in AI. As a first step, national standards and criteria must be prepared to classify entities working in the field of AI. Also, MoDEE has issued in 2020 the AI Ethical Chart . According to this Chart, “the Ministry shall raise the awareness of all entities and bodies in AI about the classification implementation mechanisms and how to move from one classification to another to benefit from incentives in accordance with the level of classification and in cooperation with the relevant authorities”. UN-ESCWA, through its technical cooperation program, is committed to provide technical assistance to its member states to boost national efforts towards the achievement of the 2030 Development Agenda. Therefore. the Ministry of Digital Economy and Entrepreneurship (MoDEE), in cooperation with the Ministry of Industry and Trade (MoIT), in Jordan recently requested UN-ESCWA’s assistance in developing a classification framework for companies working in AI in Jordan. The provision of this advisory service is the subject of these terms of reference. Duties and Responsibilities: The consultant shall propose to the designated UN-ESCWA focal point a detailed version of the paper’s outline. The proposed draft version should include the following sections: 1. Review national digital documents and the existing policies in Jordan related to AI, digital transformation, and other related national development plans; 2. Review best regional and international best practices related to ICT companies’ classification (at least 3 selected regional/international cases); This includes the review of CMMI, EU AI law, US Executive orders on AI, the outputs of the UN Advisory board on AI; 3. Identify main stockholders from public and private sector, and conduct one-to-one meetings with them; 4. Contribute to meetings and workshops to discuss needs and priorities (if needed); 5. Summary of national meetings and workshops conducted with main national stakeholders; 6. Suggest a national classification framework for AI companies in Jordan along with recommendations on realistic implementation actions, that build on gap analysis, national needs and international practices. Those practical recommendations will include details of evaluation procedures, scoring scheme, and tools to be used to automate the assessment; In addition, the consultant would also ensure the following activities: (1) Present the draft report in a national workshop (physically or remotely) and capture the main comments and discussions; (2) Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and MoDEE. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.
Qualifications/special skills
An advanced university degree in ICT, AI, computer science or a related field is required. A Ph.D. degree is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of experience and research in the domain of digital technologies is required. Previous experience in the delivery of research papers is desirable.
Languages
English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic is required. Knowledge of English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.