Org. Setting and Reporting

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds and Programmes of the UN system worldwide. This position is located in the Office of the Director (OoD) of the United Nations Global Service Centre in Brindisi, Italy. The Management & Programme Analyst will report to the Senior Administrative Officer, and will lead programmes in partnerships and compliance for the Director of the UNGSC.

Responsibilities

Within the limits of delegated authority, the Management and Programme Analyst will be responsible for the following duties: Strategic Partnerships and Programme Evaluation: undertakes all actions required to plan, direct, organise, conduct and report on partnerships, proposal development; risk analysis and compliance with the accountability framework by: • Conducting analysis of UNGSC’s performance against partnership standards, implementation of recommendations and Service Level Agreements, communicating findings and recommendations based on data, research, analytical insights, lessons learnt and After Action Reviews to inform decision-making by senior management. • Providing technical evaluation support to Service Chiefs to ensure responses to Board of Audit/OIOS queries and, monitoring the efficient and effective implementation of recommendations made by the Board of Auditors, the OIOS and the legislative bodies. • Conducting risk assessments; making recommendations to mitigate the GSC’s risk exposure, monitoring and reporting on the implementation of the organization’s risk management and enterprise resilience program. • Conducting strategic analysis to identify strategic value gaps and the resources required to fill them. • Providing assistance in drafting of agreements, budgets, or contributions for grants or other activities as appropriate, in close consultation with the UNGSC Legal Office. • Evaluating process improvement initiatives. Programme Management: • Preparing and implementing the work and action plans of the office of the Director for partnerships, risk, enterprise resilience and extra-budget management. • Advising on policy development based on evaluation findings concerning program relevance, effectiveness, efficiency; service delivery standards and, impact. • Partnering with internal clients and senior management to design and implement improvements in partnerships, assisting them with data and their analytical needs; solving service delivery challenges. • Participating in meetings related to identification of strategic value gaps that need to be addressed to facilitate achievement of the mandate and, through partnerships; recommending corrective actions and ensuring alignment of resources with strategic value gaps during the partnering process. • Liaising with other departments to integrate new partnership opportunities and other developments as they are introduced to the Organization. • Monitoring extra-budgetary resources, including review of agreements and cost plans, ensuring compliance with regulations and rules and established policies and procedures. • Assisting with day-to-day administration of contracts and partnership agreements and relations in close collaboration with the UNGSC Liaison and Protocol Unit. Report writing: • Preparing inputs and overseeing UNGSC’s submissions in response to audit, risk and compliance and partnerships issues/recommendations. • Preparing analytical reports and presentations on strategic issues, including data analysis, identifying issues, forming hypotheses and synthesizing conclusions into recommendations and presentations. • Drafting final reports, background papers, talking points, analyses, guidelines, conference room papers and other documents, as needed. • Collecting and analyzing data to identify trends or patterns and provides insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. Partnership management: Planning and conducting web-based surveys, designing questionnaires; reviewing, analyzing and interpreting survey responses; identifying problems, issues and preparing conclusions; Establishing and maintaining effective relationships with clients and partners in the Secretariat/ missions; Supervising the GSC’s partnership outreach and communication programs and, carrying out any other duties that may be assigned.

Competencies

• Professionalism: Facilitates cooperation among key stakeholders by promoting partnerships and other collective action in support of strategic/organizational goals. Builds trust with a wide variety of partners, and nurtures it over time. Catalyzes and facilitates collective action. fosters an environment of continuous innovation on what the UN does and how it does it. The ability to analyze, model and interpret data in support of decision-making and convey information succinctly to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

Advanced university degree (Master’s degree or equivalent) in social sciences, accounting/finance, business or public administration, programme management or in a related field is required. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Work Experience

At least seven years of experience in both the conduct and management of programme is required. Of the above seven years, at least three years at the international level is required. Experience in leading and managing teams, survey methodology, data analysis, strategic planning, facilitation, results-based management, change management, KPs, the use of various research methodologies and sources of information, including electronic sources on the internet, intranet and other databases is required. Experience in establishing strategic partnerships is required. Experience in business process improvement, ERP, business intelligence systems and managing multiple projects, is desirable. Experience working in support of a field operation (inclusive of peacekeeping operations, special political missions, agencies, funds and programmes), or other similar international organizations is desirable. Experience in data analytics or related area is desirable. Experience writing proposals is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is open for recruitment for an initial period of one year and may be subject to extension. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.