THE ROLE
The Cloud and Infrastructure Manager role is responsible for ensuring all production and staging systems are under maintenance regime and change control. The role ensures all systems have backup, restore and disaster recovery capabilities and are regularly tested according to approved internal guidelines.

Manage information technology platforms and infrastructure
• Manage all operational public cloud (services covering IaaS, PaaS) supporting the business units, ensuring all systems are fit for purpose, maintained, and compliant with internal and external obligations;
• Ensure all SaaS systems are under licenses agreements and remain compliant to Gavi standards;
• Ownership of Gavi data centres, networks and tools that provide access to cloud systems both onsite and virtual, and all the component parts contained within, including certificate management, VPNs, firewalls etc;
• Responsible for ensuring the configuration, release and performance management of all cloud systems are maintained via the CMDB, KEDB and Service Management toolsets.

Manage Relationships with internal and external stakeholders
• Accountable for a team of off-site engineers under a managed service agreement to ensure the delivery of services to agreed SLA’s and KPIs’ ensuring any escalated issues are resolved and documented;
• Maintain management information reporting in a timely manner and ensure all actions are concluded on time;
• Ownership of all process documentation across the multi-disciplines of the team;
• Ownership of cloud-based cost management, system sizing and ongoing performance reviews.

Note: The essential functions listed in this section are not exhaustive of the job responsibilities; other duties may be assigned consistently with the department needs.

• Minimum of 5 years of experience in IT and business/industry;
• 5+ years in managing technology teams in an ITIL CMMI environment;
• 5+ years of experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organisation and within complex contexts;
• Proven experience in vendor management;
• Preferably proven experience or demonstrated capability in leading IT transformational initiatives in complex and dynamic environments.

• Excellent knowledge of cloud-based platforms;
• Exceptional interpersonal, oral and written communication skills;
• Excellent troubleshooting and analytical skills;
• Remains current with industry trends;
• Ability to work independently, with excellent organisational and time-management skills and have an excellent attention to detail;
• Ability to be innovative, looking for creative new ways of achieving results;
• Ability to work in fast-paced environment.

• Fluent English is required;
• French is an asset.

• Bachelor’s degree in computer science, information systems, business administration or related field, or equivalent work experience.

• Gavi workforce;
• External partners.

If you wish to apply, please provide a cover letter and resume through our Careers webpage and apply by clicking on “Manager, Cloud and Infrastructure Management”. Deadline for applications is 11 October 2023.

Please note that as a vaccine organisation and in order to provide duty of care towards its employees, Gavi is requiring its new employees to confirm that they are fully vaccinated against Covid-19 as a condition for pursuing employment with us. You can find out more by visiting this link.

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In support of Gavi’s commitment to diversity, equality and inclusion, we hire globally and welcome applications regardless of age, disability, ethnicity, national origin, family status, sex, gender identity or expression, physical characteristics, race, religion, spirituality or sexual orientation. Gavi has zero tolerance towards sexual harassment, sexual exploitation and abuse as well as any form of discrimination or harassment. Everyone at Gavi is expected to conduct themselves with integrity and respect towards each other. Gavi is committed to creating a work environment that is safe and professional, therefore all selected candidates will undergo rigorous reference checks. Read more here.

Gavi brings together the public and private sectors to save lives and protect people’s health by increasing equitable and sustainable use of vaccines against 18 infectious diseases. You will be joining an organisation at the centre of the international COVID-19 response, at the most critical time in global health in a lifetime. You will work in a culturally diverse environment with over 70 nationalities. You will collaborate with partners such as WHO, UNICEF, the Bill & Melinda Gates Foundation, the World Bank – and from business, civil society and government. And you will work in the first global health organisation to receive equal gender salary certification. Your unique experience, skills and talents can help us achieve our vision of leaving no one behind without the life-saving power of vaccines.