JoB Summary:
The Manager I, Donor Events & Engagement designs and executes a diverse portfolio of activities that build meaningful connections between Catholic Relief Services and its private donors. As part of Charitable Giving’s Strategy, Campaigns and Events Unit, this position will work to amplify messaging for a potential Comprehensive Fundraising Campaign that will  deepen donors’ relationships with CRS and its mission.  The Manager I position provides important support and backstops in the coordination of VIP Donor trips. The position is based in Baltimore, with the opportunity for remote work.

JOB RESPONSIBILITIES:

EVENTS & DONOR ENGAGEMENT:

• Lead design and creation of a suite of events and touchpoints that engage donors during all points of the donor lifecycle (identification, cultivation, solicitation, stewardship) to advance a potential comprehensive fundraising campaign and more deeply engage supporters with CRS’ strategic vision and priorities. Dynamic experiences could include: small-group online events, large-scale webinars, occasional in-person gatherings, and other virtual engagement opportunities.
• Lead development of custom engagement and outreach for various audiences in collaboration with fundraisers in Annual Giving, Hispanic Development, Planned Giving and Middle Donors, with support from the CG Content Team.
• Collaborate with CG Content Team, managing production of key deliverables for above tactics, specifically: invitation language and design, short videos, event scripting, briefing books, promotional materials, thank you communications and webinar recordings.
• With support from CG Analytics, refine the system for measurement of all event engagement opportunities and communicate data on a regular basis with Leadership.
• Create and manage email outreach for using Stensul and EveryAction platforms.
• Advise CRS staff and guest donor speakers as they represent the agency, providing insight into donor-centered content.
• Lead selection process, contract negotiation and operations with all in-person event vendors (AV, caterers, photographers) to ensure seamless event execution.

CAMPAIGN:

• Collaborate with Campaign Director to advance Comprehensive Campaign special projects to include work with multiple Charitable Giving teams, as well as within other divisions within CRS.
• Oversee creation and implementation of customized Comprehensive Campaign website.

DONOR TRAVEL:

• Act as backstop to current Officer II, Donor Engagement and Events to include:
  • In collaboration with Overseas Operations and Charitable Giving staff, assist in the coordination efforts for donors to visit CRS programs overseas as designated.
  • Coordinate with CRS Country Program staff to ensure all logistics including pre/post travel, on-site events, briefing books etc. are well planned and managed with timely communication to the donors traveling.
  • Assist in assessing the impact and return on investment of CRS donor trips, events and OverOps engagement tours on philanthropy Leadership Giving.
  • Support all elements of virtual travel activities including program design, speaker training, marketing, donor support, attendee tracking, session implementation etc.

SUPERVISORY RESPONSIBILITIES:  None

KEY WORKING RELATIONSHIPS

The position reports to the Campaign Director as part of a team with Officer II, Donor Engagement and Events and Officer I, Donor Events and Operations, and has a close relationship to the Sr. Advisor for Strategy and Divisional Affairs.  The position works closely with colleagues across all areas of Charitable Giving, and communicates with Overseas Operations, Mission and Mobilization, and the Office of the President.

Knowledge, Skills and Abilities

• Self-starter
• Passionate about international development issues
• Adaptable – Ability to respond to last-minute/changing deadlines
• Willing to learn innovative technologies, including fundraising database systems
• Strong writing skills
• Ability to prioritize and deliver multiple projects on time
• Attention to detail
• Demonstrated proficiency in project management
• Able to participate in in-person event and weekend activities, including regional travel as necessary
• Understanding of CRS’ mission and the U.S. Catholic Church

Basic Qualifications

• Bachelor’s degree in a related field required.
• Minimum of four-six years of relevant work experience required
• minimum of two years of supervisory/management experience.

Agency REDI Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.