About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

About CRS Nigeria

CRS has been supporting program activities in Nigeria for over 30 years and has long-standing relationships with Church and non-Church partners and communities throughout the country. The Nigeria country program has a diverse funding base with projects in health, nutrition, food security and agricultural livelihoods, microfinance (SILC), emergency response and peacebuilding. CRS/Nigeria currently has over 210 national and eight international staff. With an FY22 annual budget of over USD $100 million, coupled with strong donor interest in supporting CRS’ work in the country, significant growth opportunities exist for the CP. The CP has been supporting emergency activities in the NE states since 2015 with offices in Damaturu, Maiduguri and Yola.

About DRIVE

The Disaster Risk Reduction and Recovery in Vulnerable Environments (DRIVE) project is an anticipated two-year integrated multi-sectoral intervention to be funded under USAID/BHA starting in October 2024. Building on the experience and achievements of the Transitioning Households to Recovery from Vulnerability (THRIVE) project, DRIVE will provide a coordinated package of life-sustaining and life-building early recovery interventions to vulnerable but productive households in targeted communities of MMC/Jere. Working in partnership with the Justice, Development and Peace Commission (JDPC).  DRIVE will target 22,000 households, both settled internally displaced people (IDP) and host community members. DRIVE will coordinate with and build the capacity of the Borno State Government (BSG) to operationalize integrated early recovery interventions and strengthen community leadership in DRR, recovery and social cohesion.

Job Summary: 

You will manage MEAL for the DRIVE program based in CRS Maiduguri.  You will directly supervise the CRS DRIVE MEAL team. You will ensure that the MEAL team works collaboratively with the DRIVE sector teams.  You will support the JDPCE MEAL team for DRIVE to set up and implement robust systems for data collection, analysis, and reporting for DRIVE. You will work with the JDPC DRIVE team and the CRS sector leads to ensure the effective and timely use of data for decision making. You will lead in all DRIVE activities with JDPC on collaborating, learning, and adapting (CLA). You will provide training and capacity building and technical supervision to the JDPC MEAL and sector teams on surveys, registration, assessments, and other data gathering activities. You will ensure that the DRIVE project conducts data collection, analysis, management and reporting and document retention according to CRS standards set out in the MEAL policies and procedures (MPP) and to the meet donor requirements.  You will support JDPC to develop effective systems for cross learning and for capturing learning and success stories. Your management and facilitation skills and knowledge will ensure that DRIVE’s MEAL team in JDPC is progressively equipped to technically and managerially to provide complete and accurate data for management decision making and donor reporting. This position is contingent upon the award of the grant.

Roles and Key Responsibilities: 

• Ensure application of standardized MEAL tools and approaches across the DRIVE program by CRS and JDPC according to the MPP.
• Support the DRIVE Program Director to monitor program implementation progress on a regular basis against USAID and CRS quality standards and international humanitarian principles through monitoring visits, data quality audits, spot checks against reports and review of implementing reports.
• Provide technical support to JDPC and CRS DRIVE program staff for the implementation of monitoring and evaluation activities, data management and integration of cross-functional issues.
• Support the JDPC MEAL team to conduct program assessments and surveys including baseline and end line evaluation surveys.
• Support the JDPCE MEAL lead to foster a learning environment, lead learning and knowledge management within   JDPC for DRIVE.
•  Ensure that DRIVE data are protected and shared according to CRS and donor principles.
• Encourage JDPCE in the integration of good ICT solution to ease the process of collecting, management, analyzing and protection.
• Support JDPC in collaboration with the RedRose platform to receive, clean and analyze data.
• Directly supervise the CRS DRIVE MEAL team.
• Provide mentorship and capacity building and technical supervision to the JDPC MEAL team;.
•  Champion a commitment to gender sensitive programming and management in JDPC MEAL.
• Ensure gender disaggregation data analysis to promote gender mainstreaming among the projects.
• Help identify, assess, and strengthen MEAL capacity in JDPC both program and MEAL teams.

Knowledge, Skills and Abilities

• Analysis and problem-solving skills with ability to make sound judgment.
• Good relationship management skills and the ability to work closely with local partners.
• Strong facilitation and communication skills.
• Proactive, results-oriented, and service-oriented
• Attention to details, accuracy, and timeliness in executing assigned responsibilities.
• Excellent interpersonal skills: must be able to interact in a mature, professional, and friendly manner with local and international colleagues of differing religious and cultural backgrounds.
• Able to work independently, take initiative and be committed with few guidance in the implementation of received directions.
• Ability to maintain confidentiality and privacy.

Preferred Qualifications

• Demonstrated experience in working with partners, participatory action planning, complexity-aware monitoring techniques, and community engagement.
• Good technical knowledge and experience in managing MEAL in a resilience, developmental or emergency context.
• Demonstrated experience in database management and appropriateness of quantitative statistical management programs including Microsoft Access, SPSS, EPI-INFO, STATA, and Microsoft Excel. Familiarity with GIS and GPS technology.
• Strong group process design and facilitation skills, including developing and leading workshops.
• Experience monitoring projects and collecting relevant data.

Required Languages: English and Hausa languages are required. Proficiency in other local languages will be an added advantage.

Travel: – Must be willing and able to travel up to 20%

Supervisory Responsibilities : SPO MEAL at CRS

Key Working Relationships:

Internal: Program Director, MEAL Manager, DRR Manager, other DRIVE sector leads, Senior Admin and Security Officer staff in Maiduguri, CRS CP MEAL lead.

External:   JDPC   MEAL, CAT and program sector staff, community mobilisers and enumerators, external consultants.

Basic Qualifications

• Bachelor’s degree in social sciences, statistics, computer science; a post-graduate qualification would be an advantage.
• Minimum of seven  years’ experience designing and implementing MEAL system for INGOs or USAID- funded projects related to emergency projects in the Northeast region of Nigeria.
• Demonstrated expertise in qualitative and quantitative data collection, analysis and management methods using CommCare technology.
• Knowledge of USAID Evaluation Policy and requirements.
• Capacity to produce Power BI reports.

Safeguarding

CRS is committed to ensuring the safety and well-being of all people who interact with our work. We uphold the highest standards of safeguarding and expect all staff and partners to respect and protect the dignity and rights of everyone from any form of harm, abuse, harassment, or exploitation. All staff are required to follow CRS’s safeguarding policies and procedures and to complete mandatory safeguarding e-learning courses upon hire and on an annual basis.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note:  All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS' talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS is an Equal Opportunity Employer