About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS Philippines, established in 1945, is the longest running, continuous CRS country program in the world with extensive programming in peacebuilding, emergency response and recovery, and disaster risk reduction and climate change adaptation. The Philippines country program has over 120 staff members in Manila, Davao, Cotabato City and Tacloban offices. CRS Philippines is committed to collaborate with our strong network of church partners, national and subnational government agencies and secular NGOs throughout the country, strategically advancing local leadership to achieve sustainable development goals in the Philippines.

Job Summary: 

Working in close coordination with the Emergencies Program Manager and other programming staff, and with implementing partners and community members, you will assist in operationalizing monitoring, evaluation accountability and learning (MEAL) systems in support of CRS’s work to respond to the affected communities of TY Kristine. You will help ensure that relevant data are collected, documented, managed, and made accessible to project stakeholders, as appropriate.  You will support MEAL-related capacity building efforts for CRS and implementing partner staff, as needed.

• Lead the coordination and implementation of all assigned project MEAL activities as outlined in the Detailed Implementation Plan in line with CRS program quality principles, standards and MEAL practices; donor MEAL requirements; and industry good practices.
• Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
• Lead the roll-out and implementation of the project’s feedback, response and complaint mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM.
• Lead field-level project M&E activities (including digital data collection) and assisting partners in their efforts to collect and ensure timely evidence-based analysis of project data per specified mechanisms and tools. Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule.
• Collect information on staff MEAL capacity needs and technical assistance needs of partner organizations and monitor MEAL-related capacity-building and technical support activities to ensure effective impact.
• Complete project documentation for assigned MEAL activities. Assist with identifying information for case studies and reports on promising practices.
• Support program learning and decision-making by posing thoughtful questions, engaging with project data, reflecting upon and sharing with project management the information gathered from community members and partners.

Education and Experience:

• Bachelor’s Degree required.
• Minimum of 2 years of work experience in project support.
• Experience in the field of MEAL and for an NGO.
• Experience in humanitarian response.
• Experience monitoring projects and collecting relevant data preferred using mobile data collection applications like google, kobo toolbox, Commcare, or ODK
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Personal Skills

• Observation, active listening and analysis skills with ability to make sound judgement.
• Good relationship management skills and the ability to work closely with local partners and community members.
• Attention to details, accuracy, and timeliness in executing assigned responsibilities.
• Proactive, results-oriented and service-oriented

Required Languages

• Fluency in spoken and written English and Filipino is required

Travel Required 

• Must be willing to be based in TY Kristine response covered area/s and able to travel up to 50%

Key Working Relationships: 

Internal: Senior MEAL Officer for Emergencies, MEAL Manager, Emergencies Program Manager, EPR team and other program staff

External: Partner MEAL Officer/s, Caritas Philippines, Local Caritas, and other local government partners

Agency REDI Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Competencies Relevant for Specific Position

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.