What we are looking for

Monitoring and Evaluation expertise with experience in humanitarian sector preferably with an international NGO in an emergency or post-conflict setting, including M&E capacity and systems development.

The successful candidate will have strong experience and knowledge of principles and current approaches to monitoring, evaluation and research in relief and development programs, using both quantitative and qualitative methods.

Understanding of data and information needs for program management and decision making with prior experience facilitating capacity building efforts for teams, including local partner agencies

What you will do

The role of the Monitoring, Evaluation and Learning (MEL) Adviser is to establish and implement systems to promote evidence-based decision making, programme and project performance, and internal management.

The MEL Adviser will lead the assigned research for programme and advocacy activities, oversee the consortium MEL activities by coordinating with partners, chair the MEAL technical working group and contribute to MEL activities of ICLA CC.

The role holder will provide support to in-country and consortium partner staff pertaining to MEL and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful MEL systems.

Key responsibilities:

• Support and contribute to the development and implementation of MEL systems, including MEL Standard Operation Procedures, guidance and tools.
• Ensure smooth functioning of the MEL system including internal and external reporting and contribute to the development of the country office’s M&E framework.
• Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for MEL.
• Support programme staff in planning for and executing MEL, including, data collection methodology and tools and data management, analysis and use.
• Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
• Support in planning and implementation of research activities in NRC Jordan, acting as the focal point for all externally contracted research activity.
• Lead and coordinate with the partner organisations, sub-contractors MEAL/M&E technical leads to support the development, review and adaptation of the consortium’s MEL systems, SOPs and other guiding frameworks and tools ensuring standardized implementation of M&E activities across partner organizations.
• Coach and mentor staff members to develop their skills and ensure high-quality evidence-based reporting as well as support efforts to enhance agency’s MEL systems.
• Line management, this includes the performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement.
• Adherence to NRC policies, and a specific responsibility for the NRC MEL functions policies and procedures.
• Work with the Head of MEAL in ensuring that reports produced by the unit are of high quality and can be shared internally and externally to inform policy and advocacy efforts.

Please download the detailed job description to learn more about the position.

What you will bring

• At least 5 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development.
• Strong experience and knowledge of principles and current approaches to monitoring, evaluation and research in relief and development programs, using both quantitative and qualitative methods
• Understanding of data and information needs for program management and decision making
• Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
• Knowledge of the context in Jordan, NGO operations and the dynamics of the humanitarian sector is a plus
• High level English language proficiency (speaking, reading, writing) with  Fluent in Arabic, both written and verbal.
• Strong organisational and team working skills with experience of working and managing consultants for research studies
• Good cultural awareness and sensitivity, highly approachable, trustworthy and confidential.
• Proven presentation, training and facilitation skills with strong communication, interpersonal and leadership skills
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access) and quantitative analysis (SPSS preferred). Experience using SPSS, STATA, Epi Info

What we offer:

• Duty station: Amman, Jordan.
• Contract: 12 months (Fixed term contract renewal is subject to performance and funds availability)
• Travel: 20%
• Salary/benefits: Grade 8 on NRC’s Jordan national salary scale, with accompanying terms and conditions
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• This position is open to internal candidates only (Current employees).
• Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your national identification card. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• If you have any questions about this role, please email [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC’s operations in Jordan here.