What we are looking for: 

A highly driven and seasoned professional to provide strategic direction and quality assurance of monitoring, evaluation and learning (MEL) function in the Country Office (CO). The MEL Manager will design and implement strategies, Standard Operating Procedures (SoPs), and budget for MEL which ensures the Country office is meeting and exceeding MEL minimum standards. They will plan for and generate the evidence and learning required to feed into programme and strategic decision making.

What you will do:

• Responsible to develop the CO monitoring, evaluation and learning strategy, responding to contextual challenges but also ensuring alignment with the regional strategy and global MEL framework, policy and strategy.
• Develop CO specific MEL SoPs responding to contextual challenges, according to NRC’s MEL minimum standards ensuring necessary resources.
• Lead the roll-out of established and revised programme level MEL systems across all field offices
• Facilitate the update of core MEL tools and provide trainings on key MEL principles and skills.
• Ensure data management and information flows within programme remains aligned with the MEL SoPs.
• Provide technical support on outcome monitoring methodologies, data analysis plan, and reporting to the programme team.
• Responsible for the overall quality control of internal monitoring and reporting processes (Macro Logframes, assessments, PDMs, FGDs, etc.)
• Provide Technical Support to core competency technical specialists on the development of Macro Logframes and Theories of Change
• Consolidate and quality check monthly output and outcome data reported in the Global Output and Outcome Reporting System (GORS). Support the key staff with access to GORS pivot tables, dashboards, and other IM tools.
• Conduct Regular health checks on MEL systems and data analysis.
• Lead on the development and roll-out capacity building and training to project staff, MEL teams in Area Offices, and partner staff on MEL technical and conceptual areas.
• Disseminate NRC MEL standards and guidelines as needed or directed by M&E management
• Contribute to organizational learning by supporting in organizing learning moments, dissemination of main findings and recommendations deriving from conducted M&E exercises.
• Lead on external evaluations and after-action reviews including the development of evaluation ToRs, supporting the evaluations steering and technical committees, revision of evaluation results and supporting the documentation and adoption of recommendations.
• Line management responsibilities for directly reporting staff. This includes the performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement. Furthermore, responsible for key processes as workforce planning, recruitment, staff induction, staff development and Duty of Care.

Please download the detailed job description to learn more about the position.

What you will bring:

• Advanced degree in economics, research methods, social sciences or a related field
• At least 3-5 years of demonstrated management experience in design, implementation, and oversight of monitoring, evaluation, and research for large to mid-scale international projects or programmes.
• Technical competency and prior experience implementing various programme evaluation methodologies and approaches
• Advanced experience in qualitative and quantitative data analysis and tools
• Experience in supporting MEL for one of NRC’s core competencies is an asset.
• Experience in Setting up and managing MEL systems in a remote management set up
• Knowledge of humanitarian context in Libya and knowledge of the NGO operation dynamics is a plus
• Experience in Project Cycle Management in remote management set up is a plus
• Thorough experience with and knowledge of principles and most recent approaches to monitoring, evaluation and learning in relief and development programming, using qualitative and quantitative methods
• Knowledge about own leadership skills/profile
• Excellent analytic, communication, interpersonal, writing, collaboration, problem-solving, planning/organizing, and facilitation skills. Highly approachable, trustworthy and confidential.
• Fluency in English, both written and verbal (working language of office). Good knowledge of Arabic Language is an advantage.

What we offer:

• Duty station: Tunis, Tunisia
• Contract: Fixed term 12 months (renewable based on funding)
• Travel: 30% to Libya and within MENA region
• Salary/benefits: grade 9 on NRC’s salary scale, with accompanying terms and conditions
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.
• We welcome applications from all eligible and interested individuals possessing the requisite work authorization or the ability to promptly obtain legal authorization for employment in Tunisia. Send in your application by latest August 7, 2024.
• If you have any questions about this role, please email [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

NRC began operations in Libya in 2017 and has continued to scale up its operational and programming presence supporting Libyan IDPs, returnees and host communities as well as vulnerable migrants, refugees and asylum seekers. Over the past year, NRC in Libya supported more than 70,000 people through education, shelter, water, sanitation, general hygiene programs, and protection in all regions of the country. NRC implements education/youth, ICLA, shelter and multi-purpose cash assistance activities across the country. NRC continues to scale up its advocacy and rapid needs assessment capacity to improve the protection environment for the most vulnerable communities in Libya and to support them in accessing durable solutions. NRC is the co-lead of the National Education and Shelter/ NFI Sector Working Groups and is an active member of the Libya INGO Forum. In support of the Libya response, NRC has 130 team members and offices in Tunis (Tunisia), Tripoli, Misrata, Ajdabiya and Benghazi (Libya). NRC is also expanding operations in Eastern Libya in response to the recent storm and floods.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC’s operations in Libya here.