National HR Officer (HR Administration) VN 129/2023
JOB DETAIL
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
The Human Resources Administration Unit (HRAU), located in the Manila Human Resources Operations and Administrative Services (MHRO), is responsible for providing the full range of personnel support services pertaining to administration of contracts, benefits, and entitlements to IOM staff in the Professional category and General Service staff in Switzerland. Under the overall supervision of the Chief, Manila HR Officer, and the direct supervision of the Head, MHRO-HR Administration, the successful candidate will act as the Team Leader of HR administration for a specific region / area of responsibility and oversee the accurate and timely processing of all HR actions within the region / area of responsibility.
- Coordinate and monitor the HR administration functions in accordance with the organisation’s policies, regulations and rules.
- Provide advice and guidance on the interpretation and application of HR policies, regulations, and rules.
- Review and approve HR actions as defined in the HRAU Transaction Approval Matrix; ensure compliance with established procedures and SOPs.
- Act as second level support and assist with resolution of complex cases escalated from HR Specialists and HR Assistants.
- Ensure service level agreements and key performance indicators are met for transaction processing; ensure quality control and quality assurance is implemented within the area of responsibility. If required, process HR actions related to contract management and administration of entitlements and benefits in the Organisation’s Enterprise Resource Planning (ERP) system.
- Supervise the day-to-day work of HR Specialists and HR Assistants, including completion of the Staff Evaluation System (SES).
- Provide coaching, guidance, mentoring, and training to increase the capacity of staff members in HRAU.
- Contribute to the preparation of reports pertaining to HR administration.
- Review and recommend process improvements to current HR procedures within the unit.
- Support the implementation and enhancement of the HR component of the Organisation’s ERP system.
- Reinforce the standard of conduct and respectful working environment, as well as promote commitment to maintaining mutual respect, safety, and tolerance in the workplace.
- Perform other related duties as may be assigned.
- Master’s degree in Human Resources, Business Administration, Psychology, or a related field from an accredited academic institution; or,
- University degree in the above fields from an accredited academic institution with two (2) years of relevant professional experience
- Experience in Human Resources Management and personnel administration.
- Experience using an ERP system.
- Experience in an international organization, non-government or government organisation in a multicultural setting is an advantage.
- Supervisory experience is desirable.
- Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint and Outlook.
- Knowledge of IOM/UN HR procedures and rules is an asset
- Knowledge of SAP highly desirable
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
- Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
- Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
- Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
- Challenges prejudice, biases and intolerance in the workplace.
- Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
- Delivers on commitments; manages the organization’s resources reliably and sustainably.
- Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
- Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.
- Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
- Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
- Seeks to raise professional standards in self and others through daily work and activities.
- Adapts quickly to change and is decisive and versatile in face of uncertainty.
- Shows self-control and persistence when faced with difficult problems, and remains calm in stressful situations.
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Demonstrates individual responsibility for defining and delivering on the Organization’s priorities.
- Delegates authority to match responsibilities, and holds staff accountable for agreed-upon commitments.
- Consistently assumes responsibility for Divisional or Departmental actions by explaining successes, failures, and proposing remedial actions.
- Invests significant time in creating a culture of accountability and responsibility by using experience and advice to guide others.
- Clearly and simply communicates the IOM mandate and seeks opportunities to represent the organization externally to promote its mandate.
- Communicates confidently, commands attention and respect when speaking, and projects credibility.
- Influences others and negotiates effectively through a persuasive, flexible approach.
- Keeps staff informed of decisions and directives of senior management and communicates them in a manner that ensures understanding and acceptance.
- Promotes the development and use of organization-wide knowledge sharing systems that capture all relevant information from sources inside and outside of the Organization.
- Leads in defining and prioritizing the Organization’s knowledge needs.
- Establishes and fosters a culture that encourages change, innovation and continuous learning.
- Encourages and supports others to be innovative and actively generates new perspectives on own and team’s work.
- Advocates for collaboration across the Organization and creates collaborative systems and integrated processes to achieve Organizational goals.
- Builds consensus for task purpose and direction with colleagues at all levels.
- Monitors and evaluates the effectiveness of partnerships and takes action to enhance their effectiveness.
- Identifies and breaks down barriers to cooperation within teams, and between teams, units, sections, divisions, and organizations.
- Challenges self and team to deliver high quality results, in line with Organizational goals.
- Leads and facilitates work planning, alerting those involved of potential obstacles and helping to identify suitable alternative options as needed.
- Persuades management to undertake new projects and services that benefit internal and external clients; uses performance standards to monitor projects.
- Tailors organizational targets to meet changing demands in the external environment.
- Proactively develops strategies to accomplish objectives and empowers others to translate vision into results.
- Provides clear vision, direction and purpose and charts a clear course to achievement.
- Does not accept the status quo; drives for improvement and change, inspiring others to embrace it.
- Builds positive influence across the wider organization and strategic relationships with external stakeholders.
- Encourages individuals to take initiatives and responsibility for putting new ideas/activities into practice and making them work.
- Supports teams to succeed, devoting dedicated time to empowering people through coaching and mentoring and sharing expertise/knowledge.
- Inspires enthusiasm and a positive attitude in people towards their work and contribution to the Organization’s success.
- Promotes autonomy and empowerment throughout the Organization.
- Always works with an orientation to the future, encouraging others to consider the Organization’s medium and long-term strategy when setting departmental objectives.
- Steps back from operational issues to focus on a long-term direction for the area of responsibility.
- Identifies strategic issues and risks that may impede the delivery of the Organization’s strategic objectives and addresses concerns in a timely manner to gain buy-in from stakeholders.
- Generates and communicates broad and compelling organizational direction inspiring others to pursue that same direction.
Interested applicants may send their applications to hrmanila@iom.int no later than 26 July 2023. VN Number and Position Title (VN 124/2023 – National HR Officer (HR Administration) should be specified in the SUBJECT field.
Applications must consist of a cover letter, a duly-accomplished IOM Personal History Form, and a résumé highlighting education and experience relative to the above qualifications.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted.
Kindly note that this position is subject to funding availability.
